Issue | Cause | Solution |
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Transparencies or glossy paper | The correct paper type is not | Verify that the correct paper |
will not feed | specified in the software or | type is selected in the software |
| printer driver. | or printer driver. |
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| The input tray is overfilled. | Remove excess paper from the |
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| input tray. Make sure the paper |
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| does not exceed the maximum |
|
| stack height indicator mark in |
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| Trays 2, 3, or 4. Do not exceed |
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| the maximum stack height for |
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| Tray 1. |
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|
| Paper in another input tray is | Make sure that the input tray |
| the same size as the | containing the transparencies or |
| transparencies, and the printer | glossy paper is selected in the |
| is defaulting to the other tray. | software application or printer |
|
| driver. Use the printer control |
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| panel to configure the tray to |
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| the paper type loaded. |
|
|
|
| The tray containing the | Make sure that the input tray |
| transparencies or glossy paper | containing the transparencies or |
| is not configured correctly for | glossy paper is selected in the |
| type. | software application or printer |
|
| driver. Use the printer control |
|
| panel to configure the tray to |
|
| the paper type loaded. See |
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| |
|
|
|
Transparencies are not printed | The OHT sensor is dirty. | Clean the OHT sensor. See |
correctly and the printer control |
| |
panel displays the 41.5 |
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|
UNEXPECTED TYPE IN TRAY |
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|
error message |
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168 Chapter 8 Problemsolving | ENWW |