Transparencies or glossy paper, Will not feed

Issue	Cause
Transparencies or glossy paper	The correct paper type is not
will not feed	specified in the software or
	printer driver.
	The input tray is overfilled.

Paper in another input tray is the same size as the transparencies, and the printer is defaulting to the other tray.

The tray containing the transparencies or glossy paper is not configured correctly for type.

Solution

Verify that the correct paper type is selected in the software or printer driver.

Remove excess paper from the input tray. Make sure the paper does not exceed the maximum stack height indicator mark in Trays 2, 3, or 4. Do not exceed the maximum stack height for Tray 1.

Make sure that the input tray containing the transparencies or glossy paper is selected in the software application or printer driver. Use the printer control panel to configure the tray to the paper type loaded.

Transparencies are not printed The OHT sensor is dirty. correctly and the printer control

panel displays the 41.5

UNEXPECTED TYPE IN TRAY error message

Clean the OHT sensor. See Periodic cleaning.

168 Chapter 8 Problemsolving

ENWW

5500 specifications

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HP 5500 manual Transparencies or glossy paper, Will not feed

Models: 5500

Issue