3.Press to select DIAGNOSTICS.

4.Press to highlight PRINT EVENT LOG.

5.Press to select PRINT EVENT LOG.

The message PRINTING... EVENT LOG appears on the display until the printer finishes printing the event log. The printer returns to the Ready state after printing the event log.

Print quality troubleshooting pages

The print quality troubleshooting pages provide information on aspects of the printer that affect print quality.

1.Press to enter the MENUS.

2.Press to highlight DIAGNOSTICS.

3.Press to select DIAGNOSTICS.

4.Press to highlight PQ TROUBLESHOOTING.

5.Press to select PQ TROUBLESHOOTING.

The message PRINTING... PQ TROUBLESHOOTING appears on the display until the printer finishes printing the print quality troubleshooting information. The printer returns to the Ready state after printing the print quality troubleshooting information.

The print quality troubleshooting information includes one page for each color (cyan, magenta, yellow, and black), printer statistics related to print quality, instructions on interpreting the information, and procedures to solve print quality problems.

If following the procedures recommended by the print quality troubleshooting pages does not improve print quality, go to http://www.hp.com/support/lj5500.

ENWW

Printer information pages 89