![](/images/backgrounds/286993/hp-designjet-5500-users-manual-548727128x1.png)
Control panel message | Description | Recommended action | ||
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EIO DISK X | The EIO disk in slot X is not working | Remove the EIO disk from the slot | ||
NOT FUNCTIONAL | correctly. | indicated and replace with a new EIO | ||
| disk drive. | |||
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For help press |
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EIO DISK X | The EIO disk device in slot X is spinning | No action necessary. | ||
spinning up | up its platter. |
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Event log empty | SHOW EVENT LOG was selected from | No action necessary. | ||
| the control panel, and the event log is |
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| empty. |
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FLASH DEVICE | A device failure has occurred on the | 1. Printing may continue for jobs that | ||
FAILURE | specified storage device. |
| do not require the Flash DIMM. | |
| 2. | To remove this message from the | ||
alternates with |
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| display, turn the printer off and then | ||
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Ready |
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| back on. | |
For menus press |
| 3. If the message persists, remove and | ||
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| 4. If the message persists, replace the | ||
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| Flash DIMM. | |
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Flash disk X | The new flash DIMM installed in slot X is | No action necessary. | ||
initializing | initializing. |
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Do not power off |
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FLASH FILE | The printer received a PJL file system | 1. | Printing may continue. | |
OPERATION FAILED | command that attempted to perform an | 2. | Turn the printer off and then back | |
illogical operation (for example, to | ||||
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alternates with | download a file to a |
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Ready | directory). | 3. | If the message reappears, there may | |
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| be a problem with the software | ||
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For menus press |
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| application. | |
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FLASH FILE | The printer received a PJL file system | 1. Use HP Web Jetadmin software to | ||
SYSTEM IS FULL | command that attempted to store |
| delete files from the Flash Memory | |
something on the file system but was |
| and try again. | ||
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alternates with | unsuccessful because the file system is | 2. | To remove this message from the | |
| full. | |||
Ready |
| display, turn the printer off and then | ||
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For menus press |
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| back on. | |
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FLASH IS | The file system is protected and no new | 1. To enable writing to the Flash | ||
WRITE PROTECTED | files can be written to it. |
| Memory, turn off write protection, | |
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| using HP Web Jetadmin. | ||
alternates with |
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| 2. To remove this message from the | |||
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Ready |
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| display, turn the printer off and then | |
For menus press |
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| back on. | |
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Genuine HP | A new HP cartridge has been installed. | No action necessary. | ||
supplies installed | The printer returns to the Ready state |
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after approximately 10 seconds. |
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118 Chapter 8 Problemsolving | ENWW |