HP LaserJet 5500 manual 142

Control panel message	Description		Recommended action
13.XX.YY JAM IN TOP	There is a jam in the top cover area.	1.		Press	for detailed information
COVER AREA				about clearing the jam.
		2.		Press	and	to step through the
For help press
				instructions.
		3.		To exit help, press .
		4.		If the message persists after clearing
				all pages and exiting Help, contact
				HP Support.
			Note
			If JAM RECOVERY=OFF some pages
			will not be reprinted. Re-send the missing
			pages.
13.XX.YY JAM IN	There is a jam in the duplex path.	1.		Press	for detailed information
DUPLEX PATH				about clearing the jam.
		2.		Press	and	to step through the
For help press
				instructions.
		3.		To exit help, press .
		4.		If the message persists after clearing
				all pages and exiting Help, contact
				HP Support.
			Note
			If JAM RECOVERY=OFF some pages
			will not be reprinted. Re-send the missing
			pages.
13.XX.YY JAM IN	There is a jam in the paper input path.	1.		Press	for detailed information
PAPER INPUT PATH				about clearing the jam.
		2.		Press	and	to step through the
For help press
				instructions.
		3.		To exit help, press .
		4.		If the message persists after clearing
				all pages and exiting Help, contact
				HP Support.
			Note
			If JAM RECOVERY=OFF some pages
			will not be reprinted. Re-send the missing
			pages.

132 Chapter 8 Problemsolving ENWW