Issue

Unable to select the printer from the computer

Cause

If you are using a switch box, the printer may not be selected for the computer.

The printer’s Ready indicator light is not lit.

A printer message other than Ready appears on the printer control panel.

The correct printer driver is not installed in the computer.

The correct printer and port are not selected on the computer.

The network is not configured properly for this printer.

The power source receptacle is not working correctly.

Solution

Select the correct printer through the switch box.

Press PAUSE/RESUME to return the printer to the Ready state.

See Control panel messages.

Install the correct printer driver.

Select the correct printer and port.

Use the network software to verify the printer’s network configuration, or consult with the network administrator.

Connect the printer to a different power receptacle.

174 Chapter 8 Problemsolving

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HP 5500 manual Unable to select the printer from the computer
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5500 specifications

The HP 5500 series is a powerful line of color inkjet printers designed for demanding office environments that require versatility, speed, and professional-quality outputs. Notably, these printers are well-regarded for their robust build and user-friendly features, making them suitable for both small teams and large workgroups.

One of the main features of the HP 5500 is its impressive printing speed. Boasting a print speed of up to 30 pages per minute for black and white documents and 20 pages per minute for color, this printer ensures that users can complete their tasks efficiently. The printer's high-capacity ink cartridges contribute to the overall cost efficiency by reducing the frequency of replacements, allowing for less downtime and more continuous workflow.

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In terms of connectivity, the HP 5500 provides various options such as USB, Ethernet, and wireless connections, facilitating easy integration into existing office networks. This flexibility allows multiple users to share the printer with ease, enhancing collaborative work.

Overall, the HP 5500 series stands out in the competitive printer market with its balanced combination of speed, quality, and versatility. Businesses looking for a reliable, high-performance printer can count on the HP 5500 to meet their printing needs.
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