![](/images/backgrounds/286993/hp-designjet-5500-users-manual-548727130x1.png)
At least one supply item is missing or is not correctly seated in the printer and another supply item is missing, incorrectly placed, out, or low. Insert the supply item or make sure the installed supply item is fully seated.
4. To exit help, press .
The transfer unit is either not installed or 1. Press for help.
not correctly installed in the printer.
2. Follow the instructions on the display to locate and replace the missing or incorrectly installed transfer unit.
3. Press and to step through the instructions.
4. To exit help, press .
Tray X is either empty or configured for a 1. Press for help.
type and size other than what is specified
in the job.2. Follow the instructions on the display to load paper or configure the tray.
3. Press and to step through the instructions.
4. To exit help, press . or
Press to print from another tray.
Tray X is either empty or configured for a 1. Press for detailed information.
type and size other than specified in the
job. No other tray is available.2. Follow the instructions on the display to load paper or configure the tray.
3. Press and to step through the instructions.
4. To exit help, press .
Tray X is either empty or configured for a 1. Press for help.
type and size other than specified in the
job.2. Follow the instructions on the display to move the tray switch to Custom.
3. Press and to step through the instructions.
4. To exit help, press . or
Press to print from another tray.
1. Press and then press for help.
2. Follow the instructions on the display to locate and replace the missing or incorrect supply.
3. Press and to step through the instructions.
Recommended action
Description
Control panel message
INSTALL SUPPLIES
For status press
INSTALL TRANSFER
UNIT
alternates with
For help press
LOAD TRAY X: <TYPE> <SIZE> For help press
alternates with
LOAD TRAY X: <TYPE> <SIZE> To use another tray press
LOAD TRAY X: <TYPE> <SIZE>
alternates with
For help press
LOAD TRAY X: <TYPE> <SIZE> For help press
alternates with
LOAD TRAY X:
<TYPE> <SIZE>
Move tray switch to CUSTOM
To use another
tray press
120 Chapter 8 Problemsolving | ENWW |