Issue | Cause | Solution |
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Printer is on but is not receiving | The printer Ready indicator light | Press PAUSE/RESUME to return |
data | is not lit. | the printer to the Ready state. |
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| The top cover is not closed | Close the top cover firmly. |
| properly. |
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| A printer message other than | |
| Ready appears on the printer |
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| control panel. |
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| The interface cable is not | Select the correct interface |
| correct for this configuration. | cable for your configuration. |
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| See Parallel configuration or |
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| |
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| The interface cable is not | Disconnect and reconnect the |
| securely connected to both the | interface cable. |
| printer and the computer. |
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| The printer is not configured | |
| correctly. | |
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| configuration information. |
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| The interface configurations on | Configure the printer to match |
| the printer configuration page | the computer configuration. |
| do not match the configurations |
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| on the host computer. |
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| The computer is not working | Try using an application that |
| properly. | you know works properly to |
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| check the computer, or, if |
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| connected via the parallel port, |
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| in DOS, type Dir>Prn at the |
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| DOS command prompt. |
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| The computer port that the | Run another peripheral |
| printer is connected to is not | connected to this port to verify |
| configured or is not working | that the port is working properly. |
| properly. |
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| The printer has not been | Use the appropriate utility to |
| correctly named for the network | name the printer on the |
| or Macintosh. | network. For Macintosh, name |
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| the printer from within the |
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| Chooser menu. |
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ENWW | Printer response problems 173 |