HP LaserJet 5500 7 Maintenance, 8 Problemsolving

Swatch book color matching............................................................................................	100
7 Maintenance
Managing the print cartridge..................................................................................................	102
HP print cartridges...........................................................................................................	102
Non-HP print cartridges...................................................................................................	102
Print cartridge authentication...........................................................................................	102
HP fraud hotline...............................................................................................................	102
Print cartridge storage.....................................................................................................	102
Print cartridge life expectancy.........................................................................................	103
Checking the print cartridge life.......................................................................................	103
Changing print cartridges.......................................................................................................	104
To change the print cartridge..........................................................................................	105
Replacing supplies.................................................................................................................	108
Locating supplies.............................................................................................................	108
Supply replacement guidelines.......................................................................................	108
Making room around the printer for replacing supplies...................................................	109
Approximate replacement intervals for supplies.............................................................	109
Configuring e-mail alerts........................................................................................................	110
Periodic cleaning....................................................................................................................	111
When to clean the OHT sensor.......................................................................................	111
To clean the OHT sensor................................................................................................	111
8 Problemsolving
Basic troubleshooting checklist..............................................................................................	114
Factors affecting printer performance.............................................................................	114
Control panel message types................................................................................................	115
Status messages.............................................................................................................	115
Warning messages..........................................................................................................	115
Error messages...............................................................................................................	115
Critical error messages....................................................................................................	115
Control panel messages........................................................................................................	116
Paper jams.............................................................................................................................	140
Paper jam recovery.........................................................................................................	140
Common causes of paper jams.............................................................................................	142
Clearing paper jams...............................................................................................................	144
Jam in Tray 1 or Tray 2...................................................................................................	144
Jam in Tray 3 or Tray 4...................................................................................................	148
Jams in the top cover......................................................................................................	153
Jam in paper input path or paper path............................................................................	158
Jam in duplex path..........................................................................................................	161
Paper handling problems.......................................................................................................	164
Printer response problems.....................................................................................................	171
Printer control panel problems...............................................................................................	175
Color printing problems..........................................................................................................	176
Incorrect printer output...........................................................................................................	178
Guidelines for printing with different fonts.......................................................................	179
Software application problems...............................................................................................	180
Print quality troubleshooting...................................................................................................	181
Print quality problems associated with paper..................................................................	181
Overhead transparency defects......................................................................................	181
Print quality problems associated with the environment.................................................	182
Print quality problems associated with jams...................................................................	182
Print quality problems associated with maintenance......................................................	182
Print quality troubleshooting pages.................................................................................	182

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