HP maintenance agreements

HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you.

On-site service agreements

To provide you with the level of support best suited to your needs, HP has on-site service agreements with three response times:

Priority on-site service

This agreement provides 4-hour service response to your site for calls made during normal HP business hours.

Next-day on-site service

This agreement provides support by the next working day following a service request. Extended coverage hours and extended travel beyond HP’s designated service zones are available on most on-site agreements (for additional charges).

Weekly (volume) on-site service

This agreement provides scheduled weekly on-site visits for organizations with many

HP products. This agreement is designated for sites using 25 or more workstation products, including printers, plotters, computers, and disk drives.

Extended warranty

HP SupportPack provides coverage for the HP hardware product and all HP-supplied internal components. The hardware maintenance covers a 1 to 5 year period from date of the HP product purchase. The customer must purchase HP SupportPack within 90 days of the HP product purchase. For more information, contact the HP Customer Care Service and Support group.

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HP 5500 manual HP maintenance agreements, On-site service agreements, Extended warranty
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5500 specifications

The HP 5500 series is a powerful line of color inkjet printers designed for demanding office environments that require versatility, speed, and professional-quality outputs. Notably, these printers are well-regarded for their robust build and user-friendly features, making them suitable for both small teams and large workgroups.

One of the main features of the HP 5500 is its impressive printing speed. Boasting a print speed of up to 30 pages per minute for black and white documents and 20 pages per minute for color, this printer ensures that users can complete their tasks efficiently. The printer's high-capacity ink cartridges contribute to the overall cost efficiency by reducing the frequency of replacements, allowing for less downtime and more continuous workflow.

The HP 5500 series also excels in the area of print quality, consistently delivering vibrant colors and sharp text. With a maximum print resolution of up to 4800 x 1200 optimized dpi, the printers are capable of producing professional-grade documents and graphics. This feature is particularly beneficial for businesses that require high-quality marketing materials, presentations, and reports.

In terms of technology, the HP 5500 utilizes HP’s Advanced Color Technologies, which enhance color accuracy and consistency, resulting in striking prints. The printer is equipped with the HP Photo Ret III technology, which optimizes color output, ensuring a smoother gradation and a more dynamic range in photos and graphics.

Another notable characteristic of the HP 5500 series is its versatile media handling capabilities. It supports various paper sizes and types, including heavy media, glossy brochures, and envelopes. It also features a large input tray capacity, allowing users to load up to 250 sheets of paper, which minimizes the need for frequent paper replenishment.

In terms of connectivity, the HP 5500 provides various options such as USB, Ethernet, and wireless connections, facilitating easy integration into existing office networks. This flexibility allows multiple users to share the printer with ease, enhancing collaborative work.

Overall, the HP 5500 series stands out in the competitive printer market with its balanced combination of speed, quality, and versatility. Businesses looking for a reliable, high-performance printer can count on the HP 5500 to meet their printing needs.
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