Paper jams

Use this illustration to troubleshoot paper jams in the printer. For instructions on clearing paper jams, see Clearing paper jams.

Paper jam locations (shown without optional Tray 3 or optional Tray 4)

1 top cover area

2 duplex path

3 paper path

4 input path

5 trays

 

Paper jam recovery

 

This printer automatically provides paper jam recovery, a feature that allows you to set

 

whether the printer should attempt to automatically reprint jammed pages. The options are:

 

AUTO Printer will attempt to reprint jammed pages.

 

OFF Printer will not attempt to reprint jammed pages.

 

During the recovery process, the printer may reprint several good pages that were printed

Note

 

before the paper jam occurred. Be sure to remove any duplicated pages.

To disable paper jam recovery

1.Press to enter the MENUS.

2.Press to highlight CONFIGURE DEVICE.

140 Chapter 8 Problemsolving

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HP 5500 manual Paper jams, Paper jam recovery, To disable paper jam recovery

5500 specifications

The HP 5500 series is a powerful line of color inkjet printers designed for demanding office environments that require versatility, speed, and professional-quality outputs. Notably, these printers are well-regarded for their robust build and user-friendly features, making them suitable for both small teams and large workgroups.

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