Paper jams

Use this illustration to troubleshoot paper jams in the printer. For instructions on clearing paper jams, see Clearing paper jams.

Paper jam locations (shown without optional Tray 3 or optional Tray 4)

1 top cover area

2 duplex path

3 paper path

4 input path

5 trays

 

Paper jam recovery

 

This printer automatically provides paper jam recovery, a feature that allows you to set

 

whether the printer should attempt to automatically reprint jammed pages. The options are:

 

● AUTO Printer will attempt to reprint jammed pages.

 

● OFF Printer will not attempt to reprint jammed pages.

 

During the recovery process, the printer may reprint several good pages that were printed

Note

 

before the paper jam occurred. Be sure to remove any duplicated pages.

To disable paper jam recovery

1.Pressto enter the MENUS.

2.Pressto highlight CONFIGURE DEVICE.

140 Chapter 8 Problemsolving

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