Basic troubleshooting checklist

The time required to download a print job from the computer and to process the job depends on the following variables:

If you are experiencing problems with the printer, this checklist may help identify the cause of the problem.

Is the printer connected to power? Is the printer on?

Is the printer in the Ready state?

Are all necessary cables connected?

Are any messages displayed on the control panel? Was a genuine HP supply installed?

Were recently replaced print cartridges installed correctly? Was the pull tab on the cartridge removed?

Were recently installed supply items (image fuser kit, image transfer kit) installed correctly?

If you cannot find solutions to printer problems in this guide, see http://www.hp.com/support/ lj5500.

For additional information on installation and setup of the printer, see the start guide for this printer.

 

Factors affecting printer performance

 

Several factors affect the time it takes to print a job. Among these is maximum printer speed,

 

measured in pages per minute (ppm). Other factors that affect printing speed include the use

 

of special paper (such as transparencies, heavy paper, and custom-size paper), printer

 

processing time, and download time. Other factors include

 

the complexity and size of graphics

 

the printer I/O configuration (network versus parallel)

 

the speed of the computer you are using

 

the amount of printer memory installed

 

the network operating system and configuration (if applicable)

 

printer personality (PCL or PostScript 3 emulation)

 

Adding additional printer memory might resolve memory problems, improve how the printer

Note

 

handles complex graphics, and improve download times, but it will not increase maximum

 

printer speed (ppm rating).

114 Chapter 8 Problemsolving

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HP 5500 manual Basic troubleshooting checklist, Factors affecting printer performance

5500 specifications

The HP 5500 series is a powerful line of color inkjet printers designed for demanding office environments that require versatility, speed, and professional-quality outputs. Notably, these printers are well-regarded for their robust build and user-friendly features, making them suitable for both small teams and large workgroups.

One of the main features of the HP 5500 is its impressive printing speed. Boasting a print speed of up to 30 pages per minute for black and white documents and 20 pages per minute for color, this printer ensures that users can complete their tasks efficiently. The printer's high-capacity ink cartridges contribute to the overall cost efficiency by reducing the frequency of replacements, allowing for less downtime and more continuous workflow.

The HP 5500 series also excels in the area of print quality, consistently delivering vibrant colors and sharp text. With a maximum print resolution of up to 4800 x 1200 optimized dpi, the printers are capable of producing professional-grade documents and graphics. This feature is particularly beneficial for businesses that require high-quality marketing materials, presentations, and reports.

In terms of technology, the HP 5500 utilizes HP’s Advanced Color Technologies, which enhance color accuracy and consistency, resulting in striking prints. The printer is equipped with the HP Photo Ret III technology, which optimizes color output, ensuring a smoother gradation and a more dynamic range in photos and graphics.

Another notable characteristic of the HP 5500 series is its versatile media handling capabilities. It supports various paper sizes and types, including heavy media, glossy brochures, and envelopes. It also features a large input tray capacity, allowing users to load up to 250 sheets of paper, which minimizes the need for frequent paper replenishment.

In terms of connectivity, the HP 5500 provides various options such as USB, Ethernet, and wireless connections, facilitating easy integration into existing office networks. This flexibility allows multiple users to share the printer with ease, enhancing collaborative work.

Overall, the HP 5500 series stands out in the competitive printer market with its balanced combination of speed, quality, and versatility. Businesses looking for a reliable, high-performance printer can count on the HP 5500 to meet their printing needs.