Control panel message

Description

 

 

Recommended action

 

 

 

 

 

 

59.X

A printer motor error has occurred.

1.

Turn the printer off and then back

PRINTER ERROR

 

 

 

 

on.

 

 

 

 

2.

If the message persists, contact

For help press

 

 

 

 

 

 

HP Support.

 

 

 

 

 

alternates with

 

 

 

 

 

 

 

 

 

 

Note

 

 

59.X

 

 

 

 

 

 

 

 

This message might also appear if the

PRINTER ERROR

 

 

 

 

 

 

transfer unit is missing or incorrectly

To continue

 

 

 

installed. Ensure that the transfer unit is

 

 

 

correctly installed.

turn off then on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

62 NO SYSTEM

No system was found.

1.

Turn the printer off and then back

To continue

 

 

 

 

on.

 

 

 

 

2.

If the message persists, contact

turn off then on

 

 

 

 

 

 

HP Support.

 

 

 

 

 

 

 

 

 

64 PRINTER ERROR

Scan buffer error.

1.

Turn the printer off and then back

For help press

 

 

 

 

on.

 

 

 

 

2.

If the message persists, contact

alternates with

 

 

 

 

 

 

HP Support.

 

 

 

 

 

64 PRINTER ERROR

 

 

 

 

 

 

 

To continue

 

 

 

 

 

 

 

turn off then on

 

 

 

 

 

 

 

 

 

 

 

 

68.X PERMANENT

One or more printer settings saved in the

1.

Press

to continue.

STORAGE ERROR

non-volatile storage device is invalid and

2.

Turn the printer off and then back

has been reset to its factory default.

 

 

 

on.

 

 

For help press

Pressing the

button should clear the

 

 

 

 

 

 

 

 

 

alternates with

message. Printing can continue, but

3.

If the message persists, contact

there may be unexpected behavior.

 

 

HP Support.

 

 

 

68.X PERMANENT

 

 

 

 

 

 

 

STORAGE ERROR

 

 

 

 

 

 

 

To continue

 

 

 

 

 

 

 

press

 

 

 

 

 

 

 

 

 

 

 

 

68.X PERMANENT

A non-volatile storage device is full.

1.

Press

to continue.

STORAGE FULL

Pressing the

button should clear the

2.

For 68.0 errors, turn the printer off

message. Printing can continue, but

 

 

 

and then back on.

For help press

there may be unexpected behavior.

 

 

3.

If a 68.0 error persists, contact

alternates with

0 for onboard NVRAM

 

 

HP Support.

 

X Description

 

 

 

68.X PERMANENT

 

4.

For 68.1 errors, use the HP Web

 

 

 

STORAGE FULL

1 for removable disk (flash or hard)

 

 

Jetadmin software to delete files

To continue

 

 

 

 

from the disk drive.

 

 

5.

For 68.1 errors that persist, contact

press

 

 

 

 

 

 

HP Support.

 

 

 

 

 

 

 

 

138 Chapter 8 Problemsolving

ENWW