Page
Page
User Guide
Copyright and License
Table of contents
O Configuration
Managing the printer
Maintenance
Vii
Appendix a Working with memory and print server cards
Viii
Printer basics
Where to look for more information
Quick access to printer information
Setting up the printer
World Wide Web links
Using the printer
Enww
HP Color LaserJet
Printer configurations
HP Color LaserJet 5500n Europe only
HP Color LaserJet 5500dtn
HP Color LaserJet 5500dn
HP Color LaserJet 5500hdn
Features
Printer features
Accessories
Supported paper weights and sizes
Paper handling
Connectivity
Front view shown with second 500-sheet paper feeder
Walk around
Back/side view
Printer drivers
Printer software
Operating system PCL 5c
PCL
Software for networks
HP Web Jetadmin
Additional drivers
Embedded Web server
Utilities
Other components and utilities
Network administrator
Windows
Macintosh OS
Supported paper weights and sizes
Print media specifications
Tray Dimensions Weight or thickness Capacity
Tray 1 paper sizes
Tray 2 and optional Trays 3 and 4 paper sizes1
Weight or thickness Capacity
A4, Letter-R, A4-R
Automatic 2-sided printing duplexing1
B5, B5-R, A5, A5-R By 17, A3 Standard tough paper
JIS B5, B5-R, A5, A5 11 by 17, A3 Minimum size tough
Enww
Control panel
Display
Control panel overview
Control panel buttons and lights
Printer display
Accessing the control panel from a computer
Button name Function
Control panel buttons
Control panel indicator lights
Interpreting control panel indicator lights
Indicator
Off Flashing
Getting started basics
Control panel menus
Menu hierarchy
To access the menus
Retrieve job menu for printers with a hard disk
Information menu
Paper handling menu
Configure device menu
Diagnostics menu
Menu item
Retrieve job menu for printers with a hard disk
Description
Menu item Description
Information menu
Supplies Status
Weights and sizes for a
Paper weights and sizes for a
Paper handling menu
Menu item Value Description Tray 1 Size
Copies Default Paper Size
Configure device menu
Print PS Errors OFF
Printing menu
Adjust Tray
System setup menu
Print quality menu
List of available modes
See PowerSave Time for more information
See Job held timeout for more information
100
See Job storage limit for more information
Menu
None
Resets menu
Diagnostics menu
Job held timeout
Changing printer control panel configuration settings
To set the job held timeout
Job storage limit
To set use requested tray
Tray behavior options use requested tray and manually feed
To set manually feed prompt
Press to select Manually Feed Prompt
To set PowerSave Time
PowerSave Time
To disable/enable PowerSave
Or to select Always or Unless Loaded
Clearable warnings
Personality
To set the personality
To set the clearable warnings
Supplies low
Auto continue
To set the auto continue
To set supplies low reporting
To set jam recovery response
Jam recovery
Language
To select language
Enww
Using the printer control panel in shared environments
Configuration
Configuring TCP/IP parameters
Network configuration
Configuring TCP/IP parameters using Bootp or Dhcp
Setting the subnet mask
Setting an IP address
To select Config Method
Setting the default gateway
To highlight Manual Settings
To select Manual Settings
Setting the syslog server
Setting the link speed
Setting the idle timeout
To disable AppleTalk
To disable IPX/SPX
Disabling network protocols optional
To disable DLC/LLC
Parallel port connection
Parallel configuration
HP Jetdirect print servers
Enhanced I/O EIO configuration
Available enhanced I/O interfaces
NetWare networks
AppleTalk networks
Windows and Windows NT networks
UNIX/Linux networks
Enww
Printing tasks
Controlling print jobs
Precedence for print settings software
Source
Type and Size
Controlling print jobs
Paper to avoid
Selecting print paper
Paper that may damage the printer
Selecting print paper
Configuring Tray 1 size
Configuring input trays
Configuring Tray 1 type
Tray 2, Tray 3, or Tray 4 paper type
Tray 2, Tray 3, or Tray 4 detectable standard paper size
Tray 2, Tray 3, or Tray 4 custom paper
Unit of measure
Dimension
Printing from Tray 1 multipurpose tray
Tray 2, Tray 3, or Tray 4 nondetectable standard sizes
Loading paper into Tray
Printing envelopes from Tray
Printing envelopes
To load envelopes into Tray
Address type Left margin Top margin
Printing from Tray 2, Tray 3, and Tray
Cause jams in the printer
Enww
Enww
Enww
Transparencies
Printing on special media
Glossy paper
Colored paper
Heavy paper
Labels
Preprinted forms and letterhead
HP LaserJet Tough paper
Recycled paper
Sided duplex printing
Control panel settings for automatic 2-sided printing
Manual 2-sided printing
Options for binding 2-sided printing jobs
Printing a different first
Special printing situations
Printing on custom-size paper
Stopping a print request
Storing a print job
Job retention features
Quick copying a job
Proofing and holding a job
Deleting stored jobs
Private jobs
Printing a private job
Deleting a private job
Printing with the optional HP Fast InfraRed Receiver
Setting up to print with Macintosh computers
Interrupting and resuming printing
Printing a job
Memory, see Working with memory and print server cards
Managing memory
Managing the printer
Press to select Print Configuration
Configuration
Printer information pages
Menu map
Usage
Supplies status
To print the supplies status
File directory
Demo
PCL or PS font list
Event log
Print quality troubleshooting pages
To access the embedded Web server using a network connection
Using the embedded Web server
Information tab
Settings tab
Other links
Networking tab
To choose which status messages appear
Using Printer Status and Alerts
To view status messages and information
Color
HP ImageREt
Using color
Paper selection
Color options
Cmyk ink set emulation PostScript only
Printing in four-colors Cmyk
Managing color
Automatic or manual color adjustment
Print in Grayscale
Manual color options
Managing color
PANTONE* color matching Swatch book color matching
Matching colors
101
Maintenance
Managing the print cartridge
Print cartridge life expectancy
Using the printer control panel
Checking the print cartridge life
Press to highlight Print Supplies Status
Changing print cartridges
Using HP Web Jetadmin
To change the print cartridge
Enww
Color or Incorrect Supplies
Replacing supplies
Supply replacement guidelines
Locating supplies
Supply item locations
Supplies replacement clearance diagram
Approximate replacement intervals for supplies
Making room around the printer for replacing supplies
See Using printer Status and Alerts for directly
Configuring e-mail alerts
Software Information location
When to clean the OHT sensor
Periodic cleaning
To clean the OHT sensor
Enww
113
Problemsolving
Factors affecting printer performance
Basic troubleshooting checklist
Critical error messages
Error messages
Control panel message types
Status messages
Control panel messages
Control panel messages
JOB Name
Chosen Personality not Available
JOB Name Disk Device Failure
CPR Sensor OUT of Range
Disk File Operation Failed
Disk File System is Full
Flash Device Failure
EIO Disk
Flash File Operation Failed
Flash File System is Full
For help press Install fuser Description Recommended action
Install Color Cartridge
Incorrect Color Cartridge
Insert Tray
Load Tray X Type Size
Install Transfer Unit
Load Tray Type Size
To continue press
Manually Feed Type Size
Order Color Cartridge
NON HP Cartridge Detected NON HP Cartridge in USE
Order Fuser KIT
Xxxx Pages Left
Xxxx Pages Left For menus press
Xxxx Pages Left To continue press
Ready
Control panel message Order Supplies For menus press
Order Supplies
For status press
Calibration
Configuration
Demo
Event LOG
Usage
Registration
Reinstall Supplies
Reinstall Color Cartridge
Cartridge Motor
Replace Color Cartridge
Resend upgrade
Server. See Using the embedded Web
New fuser kit?
Transfer Motors
Tray X Open
Tray X Contains Unknown Media Tray X Empty Type Size
Tray Type Size
To change type Press Description Recommended action
Tray X Type Size
10.XX.YY Supplies Error
USE INSTEAD? Tray Xtype Size
Enww
For help press Description
13.XX.YY JAM in Tray
13.XX.YY.DUPLEX JOB Interrupted
JOB Interrupted
Insufficient Memory
Parallel I/O
Serial I/O
Control panel message Description Recommended action
Unexpected Size in Tray X For help press
To continue Turn off then on 52.X
Printer Error
Cancel JOB
Permanent Storage Full
Permanent Storage Error
Xxxx
8X.YYYY EIO Error
To disable paper jam recovery
Paper jam recovery
Paper jams
Paper jams
Solution
Issue Cause
Common causes of paper jams
Common causes of paper jams1
Common causes of paper jams
Issue Cause Solution
Jam in Tray 1 or Tray
Clearing paper jams
Clearing paper jams
Enww
Enww
Jam in Tray 3 or Tray
Enww
Enww
Enww
Flush with the paper guides
Jams in the top cover
Jam in the top cover
Enww
Enww
Close the transfer unit and front cover Close the top cover
Jam in paper input path or paper path
Enww
Completely closed
Jam in duplex path
Enww
Close the transfer unit and front cover Close the top cover
Paper handling problems
Paper handling problems
Size
Printer feeds incorrect
Exclusively
Automatically
Paper does not feed
Paper does not feed from Trays 2, 3, or
Issue
Will not feed
Transparencies or glossy paper
Configuring input trays
Cause Solution
Envelopes jam or will not feed in the printer
Enww
Printer response problems
Printer response problems
No display message
See Changing printer control panel configuration settings
Configuration settings
Printer is on, but nothing prints
See Control panel messages
Configuration
See Parallel configuration or
Printer is on but is not receiving data
Enhanced I/O EIO
Unable to select the printer from the computer
Printer control panel problems
Printer control panel problems
Color printing problems
Color printing problems
Grayscale is selected
Driver
Printed colors do not match screen colors
Incorrect printer output
Incorrect printer output
Incorrect fonts are printed
Erratic, missing characters or
Guidelines for printing with different fonts
Memory error message
Panel
Software application problems
Software application problems
Print quality problems associated with paper
Print quality troubleshooting
Overhead transparency defects
Print quality problems associated with jams
Print quality problems associated with the environment
Print quality problems associated with maintenance
Working with memory
Printing a configuration
Print server cards
Printer memory
To install memory and font DIMMs
Installing memory and font DIMMs
Installing memory and font DIMMs
Enww
Enww
To enable memory for Windows
Checking Dimm installation
To check Dimm installation
Enabling the language font Dimm
To install an HP Jetdirect print server card
Installing an HP Jetdirect print server card
Enww
Enww
Enww
Spare parts and supplies availability
Supplies and accessories
193
Part Part number Type/size
Supplies, accessories, and part numbers
195
Package
Hewlett-Packard limited warranty statement
Service and Support
Appendix C Service and Support
Limited warranty for print cartridge life
Transfer unit and fuser warranty
On-site service agreements
HP maintenance agreements
Extended warranty
Enww
Physical dimensions
Printer specifications
Electrical specifications
203
Activity level Operator 1m Bystander 1m Sound power
Operating environment specifications
Acoustic emissions
Environment Allowed
FCC regulations
Regulatory information
Environmental product stewardship program
Material restrictions
Material Safety Data Sheet Msds For more information
Enww
Declaration of Conformity
Conforms to the following Product Specifications
Laser safety
Safety statements
Canadian DOC regulations
EMI statement Korea Vcci statement Japan
Luokan 1 laserlaite
Laser Statement for Finland
Enww
Glossary
Bootp
IPX/SPX
PJL
ROM
Index
Symbols/Numerics
Language
Enww
Enww