GE JGBS80 Before you call for service…, Problem, Possible Causes, What To Do, Burner flames very

Before you call for service… ge.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do
Top burners do not light	Plug on range is not completely	• Make sure electrical plug is plugged into a live, properly
or do not burn evenly	inserted in the electrical outlet.	grounded outlet.

Burner hole or slits on the side • Remove the burner heads and caps and clean them

of the burner may be clogged. with a sewing needle or twist-tie. Make sure you do not enlarge the holes. Check and clean the electrode area for burned-on food or grease.

	Improper burner assembly.	• Make sure the burner parts are installed correctly.
		See the Care and cleaning of the range section.
Burner flames very	Improper air to gas ratio.	• If range is connected to LP gas, contact the person
large or yellow		who installed your range or made the conversion.
Clock does	Plug on range is not completely	• Make sure electrical plug is plugged into a live,
not work	inserted in the electrical outlet.	properly grounded outlet.
	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
	blown or the circuit breaker
	tripped.
	Oven controls improperly set.	• See the Using the oven section.
Surface burners light	The oven gas shut-off valve	• Model JGBS80: To check the oven gas shut-off valve,
but oven does not	may have accidentally been	remove the broiler drawer or kick panel (see the
	moved during cleaning or	Care and cleaning of the range section) and look for
	moving.	the gas shut-off lever at the back of the range.

Lever is

shown closed.

PULL TO OPEN.

• Model JGBS09: To check the oven gas shut-off valve, slide the range out and look for the gas shut-off lever through an opening in the back of the range.

Lever is shown closed.

PULL TO OPEN.

Back of range

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Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support