Before you call for service… | ge.com |
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem | Possible Causes | What To Do |
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Top burners do not light | Plug on range is not completely | • Make sure electrical plug is plugged into a live, properly |
or do not burn evenly | inserted in the electrical outlet. | grounded outlet. |
Burner hole or slits on the side • Remove the burner heads and caps and clean them
of the burner may be clogged. with a sewing needle or
| Improper burner assembly. | • Make sure the burner parts are installed correctly. |
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| See the Care and cleaning of the range section. |
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Burner flames very | Improper air to gas ratio. | • If range is connected to LP gas, contact the person |
large or yellow |
| who installed your range or made the conversion. |
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Clock does | Plug on range is not completely | • Make sure electrical plug is plugged into a live, |
not work | inserted in the electrical outlet. | properly grounded outlet. |
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| A fuse in your home may be | • Replace the fuse or reset the circuit breaker. |
| blown or the circuit breaker |
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| tripped. |
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| Oven controls improperly set. | • See the Using the oven section. |
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Surface burners light | The oven gas | • Model JGBS80: To check the oven gas |
but oven does not | may have accidentally been | remove the broiler drawer or kick panel (see the |
| moved during cleaning or | Care and cleaning of the range section) and look for |
| moving. | the gas |
Lever is |
shown closed. |
PULL TO OPEN. |
• Model JGBS09: To check the oven gas
Lever is shown closed. |
PULL TO OPEN. |
Back of range |
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Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support
