TROUBLESHOOTING GUIDE - OPERATION (CONTINUED)..................................................................... FOR HELP-1-800-35-GENIE

 

 

 

 

PROBLEM

 

 

WHAT TO DO

 

 

 

Noisy operation.

• Be sure all door fasteners are tight.

 

Be sure garage door is in good repair, properly lubricated and balanced.

 

Be sure opener is in good repair.

 

 

Check operating condition of door. See pages 18. Door may need professional repair/

 

 

adjustment.

 

Door opener runs

Is this opener installed on a one piece door? Normal speed for one piece door is

 

lowest speed setting.

 

slow.

 

 

• If carriage travel is less than 6 feet, opener configures programming for a one piece

 

 

 

door.

 

 

Check door speed. See page 22.

 

TROUBLESHOOTING GUIDE - POWERHEAD LEDs

FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM

 

 

 

 

Powerhead LED

Possible Problem

Solution

 

 

Round LED

Long LED

 

 

 

 

 

 

 

 

Normal operation

None required

OFF

OFF

 

Check power supply

No response from unit

Contact a trained door system

 

 

 

 

 

technician

ON/RED/

ON/RED/

Limits NOT set properly

Reprogram Limits, see pages 6-7

STEADY

STEADY

 

 

ON/RED/

ON/RED/

Program error

Unplug unit, wait 5 seconds, plug in

 

Contact a trained door system

FLASHING

FLASHING

Component failure

technician

 

 

 

ON/BLUE/

OFF

Remote NOT programmed

Program remote, see page 9

FLASHING

 

 

 

 

 

 

Program remote using IntelliCode®

ON/PURPLE/

OFF

IntelliCode® 1 remote NOT

2 remote, see page 9, then program

FLASHING

programmed

IntelliCode® 1 remote using

 

 

 

 

instructions on page 10

 

 

Safe-T-Beam® physical

Remove obstruction, recheck unit

ON/RED/

 

obstruction

OFF

 

FLASHING

Safe-T-Beam® signal

Check alignment of Safe-T-Beam® pair

 

 

 

interference

and nearest other Safe-T-Beam® pair

 

 

Door contact in up or down

Remove obstruction

 

ON/RED/

travel

OFF

 

FLASHING

Door component failure

Check door spring, track, rollers, hinges

 

 

 

detected

and fixtures

OFF

ON/RED/

Thermal cutout

DO NOT unplug unit

STEADY

Wait until LED clears before operating

 

 

©2010 The Genie Company

12/2010

25

Page 25
Image 25
Genie 3024H manual Powerhead LED Possible Problem Solution

3024H, 3024 specifications

The Genie 3024 and 3024H are part of Genie’s renowned line of compact scissor lifts, designed primarily for vertical access to elevated workspaces in various environments. With a remarkable blend of performance and ease of use, these models cater to the needs of contractors, maintenance crews, and facility managers alike.

One of the standout features of the Genie 3024 and 3024H is their impressive working height, which reaches up to 30 feet. This elevates the platform’s capabilities, allowing operators to complete tasks efficiently in tight spaces. The platform itself is spacious, providing ample room for tools and materials, which enhances productivity on the job site.

Both models are equipped with Genie’s patented Fast Mast technology, enabling users to elevate the platform quickly to the desired height while keeping the base on the ground. This feature significantly reduces downtime, making it easier for operators to complete tasks efficiently without unnecessary delays. This characteristic is especially beneficial in industries where time is of the essence.

The Genie 3024 and 3024H also come with a robust electric drive and hydraulic system, ensuring smooth and reliable operation both indoors and outdoors. Their compact size and tight turning radius allow them to navigate through narrow aisles and doorways with ease, making them ideal for use in warehouses, retail spaces, and smaller construction sites.

The models are designed with safety and stability in mind. They include features such as non-slip surfaces on the platform, automatic cut-off systems, and guardrails to ensure secure usage during operation. Additionally, the units are equipped with integrated wheel brakes that enhance safety when the lifts are stationed in elevated positions.

The Genie 3024H variant offers added flexibility with its high-capacity battery system, providing extended work cycles without the interruption of recharging. This makes the 3024H particularly suitable for extended job sites and projects where access to power might be limited.

In summary, the Genie 3024 and 3024H scissor lifts deliver an array of features that enhance both performance and safety, making them invaluable tools for anyone needing reliable vertical lift solutions. With a focus on compact design, quick operational capabilities, and enhanced safety measures, these models exemplify Genie’s commitment to meeting the evolving needs of the construction and maintenance industries.