Genie 3064H manual Troubleshooting Guide Operation

Models: 3064H 3064

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TROUBLESHOOTING GUIDE - OPERATION

FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM

 

 

 

 

PROBLEM

 

WHAT TO DO

 

 

 

 

 

Check power source,

 

 

 

– Plug a lamp into outlet used for powerhead. If lamp works, power source is OK.

 

 

– If not, check fuse or circuit breaker.

 

Opener does NOT run

• If power is OK,

 

 

– Check connections at powerhead terminals and at wall console.

from wall console.

 

 

– Limits must be set with door arm connected to door.

 

 

 

Check if wall console Sure-Lock™ is ON. Turn Sure-Lock™ OFF & check operation.

 

• Check for reversed, broken, or cut wires. Staples can cut insulation and short wires.

 

 

Repair or replace.

 

 

Make sure carriage is engaged to shuttle. See pages 11 and 19. Refer to Installation

Opener runs, but door

 

poster or download poster from WWW.GENIECOMPANY.COM.

 

– Ensure carriage is in engaged position. See page 19.

does NOT move.

 

Check to make sure screw shaft is not broken or OUT of its drive sprocket.

 

 

• Check FORCE ADJUSTMENT. See page 23.

 

Opener works from

Check all remotes.

 

wall console, but NOT

Replace remote battery with good one. See page 21.

from remote.

Program remote to powerhead. See pages 9 or 10.

Relocate remote inside car and or point remote at garage door. Remote has less than • Replace battery. See page 21.

25 feet operating

Reposition door opener antenna.

range or no operation.

Remote LED does not come ON with button push - replace battery. See page 21.

 

• Eliminate possible competing signals (satellite radio, FiOS® TV).

 

• If a NEW installation, check Door Arm position. Refer to Installation poster or download

Door starts down,

 

poster from WWW.GENIECOMPANY.COM.

• Check if Limits are properly set. See pages 6-7.

then STOPS and goes

Check if Safe-T-Beam® Red LED is flashing. See page 18.

back up.

• Check Safe-T-Beam® system for beam obstruction or misalignment of lenses. See page 18.

 

OR

Check garage door for binding.

• If an operational problem exists, and opener will not run closed. The opener can

 

Safe-T-Beam® System

 

be forced to close as follows; Press and hold the wall console button until door is

 

completely closed.

malfunction.

 

Check for interference from adjacent Safe-T-Beam® units.

 

 

• Contact The Genie Company at 1-800-35-GENIE.

Door starts down,

Check Safe-T-Beam® wire connections at powerhead. See page 18.

then STOPS before it

Check Limits are properly set. See pages 6-7.

is closed.

• Check CONTACT REVERSE. See page 18.

OR

Check garage door for binding.

Door will only open.

Check closing "FORCE" adjustment. See page 23.

Door starts up, but

Check Limits are properly set. See pages 6-7.

Be sure door, opener, and springs are in good repair, properly lubricated and balanced.

STOPS before it is

Check opening "FORCE" adjustment. See page 23.

completely open.

WARNING: If you suspect a problem with the garage door hardware or springs,

 

 

contact The Genie Company at 1-800-35-GENIE.

 

Check Limits are properly set. See pages 6-7.

Door will only run

Check Sure-Lock™. Sure-Lock™ should be OFF for normal operation. See page 20.

Check door balance, condition, and door spring.

closed.

Check opening "FORCE" adjustment. See page 23.

 

WARNING: If you suspect a problem with the garage door hardware or springs,

 

 

contact The Genie Company at 1-800-35-GENIE.

Door opener starts for

Button stuck on wall console or remote.

Was a remote lost or stolen? Erase all remotes from powerhead memory and program

no reason.

 

new remotes. See page 15.

 

 

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©2010 The Genie Company

12/2010

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Genie 3064H manual Troubleshooting Guide Operation

3064H, 3064 specifications

The Genie 3064 and 3064H are renowned models in the realm of compact aerial work platforms. These versatile machines are designed for indoor and outdoor construction, maintenance, and industrial applications. Their compact design and advanced technologies make them suitable for tight spaces, while their impressive lift capabilities ensure productivity and safety.

One of the defining features of the Genie 3064 series is its impressive working height. The 3064 model can reach heights of up to 36 feet, enabling operators to perform tasks high above the ground safely and efficiently. The 3064H variant, with its hybrid technology, allows for seamless transitions between electric and diesel power, making it exceptionally versatile for various job sites. The hybrid engine ensures minimal emissions, which is particularly beneficial for indoor applications where air quality is a concern.

The Genie 3064 series boasts a maximum capacity of 500 pounds. This makes it ideal for tasks that require multiple workers, tools, and equipment. The platform's extension offers increased reach, allowing users to work on a wider area without the need to reposition the lift frequently. This feature enhances productivity and minimizes downtime, crucial factors in any construction or maintenance project.

Both models come equipped with Genie’s signature technology, the Smart Link Control System, which provides intuitive operation and helps reduce training time for new operators. The user-friendly interface integrates critical information, including platform height, load capacity, and battery levels, ensuring that operators have all necessary data at their fingertips.

The machines are built with durability in mind. High-grade steel and robust components ensure they can withstand the rigors of challenging job sites. The steel chassis provides stability while the non-marking tires protect floors in sensitive indoor environments.

Safety is a top priority with the Genie 3064/3064H series. Features like guardrails, emergency stop buttons, and a tilt sensor are standard, ensuring compliance with stringent safety regulations. The design allows for rapid deployment, reducing setup time and enhancing accessibility.

In summary, the Genie 3064 and 3064H aerial work platforms combine innovative technology, robust construction, and user-friendly features. Their versatility, safety measures, and exceptional performance make them a preferred choice for contractors, maintenance teams, and anyone needing reliable access solutions in various environments.