GenTran ATS1001R manual Exercise, or, Not transfer loads, Genset starts, Is on, Battery fails to

E. Genset does not	1.	Exercise programming incorrect	1.	Check GENERATOR EXERCISE SCHEDULE	5.2
exercise, or	2.Genset exercise not frequent enough		2.	Reduce days between exercise	Genset Owners
exercises, but does	3.	Genset is in MANUAL mode	3.	Set genset to AUTO mode
not transfer loads	4.	Genset cranks but does not start	4.	Check genset fuel, spark plugs, refer to genset	Manual
				manual
	5.	Genset does not crank	5a. Start genset in manual mode. If starts, check low
				voltage cable from transfer switch to genset.
			5b. Check genset battery and connections
			6.	Check voltage between CRANK and BATT (-) or (if
	6.	No start signal from transfer switch		CRANK/BATT(-) are not used) between ON and
				BATT(-) while switch is attempting to crank
				genset. Should be 10.5 to 14 Volts DC.
	7.	Controller module may be defective	7.	If incorrect voltage replace controller module
	8.	TRANSFER during exercise set to NO	8.	Set to TRANSFER loads during exercise	8.4
					5.4
F. Genset starts	1.	Generator is in exercise mode.	1.	Allow exercise cycle to complete.	5.2
when utility power	2.	Utility voltage out of range	2.	Check utility voltage. Switch starts genset when
is on				utility voltage is <190 or >280VAC. Wait for
				utility voltage to stabilize.
	3.	Utility frequency out of range	3.	Check utility frequency. Switch starts genset when
				utility frequency is <54 or >66Hz. Wait for utility
				frequency to stabilize
	4.	Service disconnect UTIL circuit breaker	4.	Turn ON service disconnect UTIL breaker
		powering ATS is OFF
	5.	GENERATOR START DELAY may be	5.	Can be lengthen (poor utility power quality may	5.4
		too short		cause the genset to start intermittently even
				though there is no power outage)
G. Battery fails to	1.	Battery may be defective	1.	Check battery voltage; a reading of 8 VDC or less	Genset Owners
charge, over				after 24 hours of charging indicates that battery
charges or under				needs replacement	Manual
charges	2.	Incorrect battery charger output	2.	Check battery charger in genset, replace. Battery
LED 2 & 5 are				charger output should be at 13-14VDC.
continuously flashing
H. Loads turn off	1.	PowerPause™ Load Management	1a. Verify the correct loads are turning off/on		4.5,6.4
and on when		program is operating	1b. Rewire different loads to PowerPause™ Load
genset is running				Management module
			1c. Temporarily do not use certain appliances
	2.	Loads connected to transfer switch	2a. Reduce connected load
		exceed genset capacity	2b. Connect switch to larger genset and reprogram
				PowerPause module.
I. User Interface	1.	Computer controlling switch is locked	1.	Reset computer by pressing RESET button on	5.4
Display (UID) is not		up		controller module. (Note: User custom
responding to				programming is retained in ROM)	8.4
button commands	2.	Control Module may be defective	2.	Replace Control Module. Call GenTran.
J. There is a long	1.	Generator start delay is set too long	1.	Change to desired delay.	5.4
delay between			2.	Install an Uninterruptible Power System (UPS) on
utility power loss &	2.	Critical appliances shut off		critical appliances to ensure continuous power.
genset starting
K. Managed loads	1.	GENERATOR SIZE set to 25Kw	1.	Change GENERATOR SIZE to <25Kw.	5.1
do not turn on	2.	PowerPause™ Load Modules not	2.	Install and program for managed loads.	4.5, 6.4
		installed or properly programmed
	3.	Load is disqualified from operating	3.	Reduce load to < 85% of generator capacity	6.4
L. Generator shuts	1.	No fuel	1.	Check fuel supply, correct
stalls/shuts down	2.	Generator overloaded	2.	Reduce load(s) on generator
	3.	Generator failure	3.	See generator Installation/Owner’s Manual
M. Control Module	1.	No 12VDC power to Control Module	1.	Check low voltage cable connection between	4.3
LEDs not ON				Control Module and generator

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