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PHONE

PROBLEM

If the phone does not ring when you receive

a call:

SOLUTION

Make sure the ringer is on (see “Ringer Volume” on pages 11 and 19).

Make sure the telephone line cord is connected firmly to the base and the telephone jack.

Make sure the AC adapter is plugged firmly into an electrical outlet not controlled by a wall switch.

You might be too far from the base; move closer.

You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

DIFFICULTY

PROBLEM

SOLUTION

If your telephone

• If you have dial pulse (rotary) service,

misdials:

you’ll need to set the dial method to

 

PULSE. Follow the instructions under

 

“Dial Mode (TONE/PULSE)” in the

 

FEATURE SETUP – BASE section of this

 

manual.

 

• If you have touch tone service and you

 

hear clicks while you are dialing, you’ll

 

need to set the dial method to PULSE.

 

Follow the instructions under “Dial Mode

 

(TONE/PULSE)” in the FEATURE SETUP –

 

BASE section of this manual.

 

 

PROBLEM

SOLUTION

If you are unable to

If you have dial pulse (rotary) service,

operate special

follow the directions under “Temporary

telephone services or

Tone Dialing” in the TELEPHONE

other equipment

OPERATION section of this manual.

requiring touch tone

 

signals:

 

 

 

IN CASE OF

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GN Netcom 5830 user manual Difficulty, Problem Solution