Grandstream Networks, Inc. |
8 Restore Factory Default Setting
Warning: Restore the Factory Default Setting will delete all configuration information of the device.
Step one: Find the MAC Address of the device. The MAC address of the device is located on the bottom of the device. It is a 12 digits number.
Step two: Encode the MAC address. The encode rule is:
“2” is the first letter on the button “2” so its encoding is “2”. “A” is the second letter on button “2” so its encoding is “22”. “B” is the third letter on button “2” and its encoding is “222”. “C” is the fourth letter on button “2” and its encoding is “2222”.
For example, for MAC address 000b8200e395, the user should encode it as “0002228200333395”.
Step three: Access the voice menu, then dial “99” and get the voice prompt “RESET”
Step four: Dial in the encoded MAC address. Once the correct encoded MAC address is dialed in, the device will reboot automatically and restore the factory default setting.
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