Attended Transfer
This function is applicable using the Handset for VoIP calls only. Assume that parties A and B are in conversation. Party A wants to Attend Transfer B to C:
1.A presses RECALL on the Handset for dial tone.
2.A then dials Caller C’s number followed by # (or wait for 4 seconds).
3.If C answers the call, A and C are in conversation. Then A can hang up to complete transfer.
4.If C does not answer the call, A can press “flash” to resume call with Caller B.
Note: When Attended Transfer fails and A hangs up, the DP715 will ring back user A to remind A that B is still on the call. A can pick up the phone to resume conversation with B.
3-WAY CONFERENCING
The DP715 supports Bellcore style
Instructions for 3-way conference:
Assume that parties A and B are in conversation. Party A wants to bring C into a
1.A presses RECALL (on the Handset) to get a dial tone.
2.A dials C’s number then # (or wait for 4 seconds).
3.If C answers the call, then A presses RECALL to bring B, C in the conference.
4.If C does not answer the call, A can press RECALL back to talk to B.
5.If A presses RECALL during conference, C will be dropped out.
6.If A hangs up, the conference will be terminated for all three parties when configuration “Transfer on Conference Hang up” is set to “No”. If the configuration is set to “Yes”, A will transfer B to C so that B and C can continue the conversation.
Firmware version 1.0.0.8 | DP715/DP710 User Manual | Page 32 of 52 |
