GENERAL TROUBLESHOOTING

Freezer problems originate from three sources - improper operation, mix problems or mechanical malfunction. Always check for improper operation and mix problems first, as they are the most common cause of most equipment problems.

!CAUTION: Always disconnect power before attempting any maintenance procedures.

Only a qualified service technician should perform electrical and mechanical adjustments or repairs.

PROBLEM

PROBABLE CAUSE

REMEDY

Machine will not run or freeze down

• Machine not plugged in

• Plug machine in

 

• Circuit breaker tripped or fuse blown

• Reset breaker or replace fuse

 

• Machine in CLEAN or OFF position

• Switch to ON position

 

• Obstructed condenser air flow

• Clean condenser. Allow 6” (15 cm)

 

(Air-cooled units)

on both sides

 

• Compressor not operating

• Check for cause and correct

 

• Dasher not installed

• Install dasher (auger)

 

• Low refrigerant charge

• Check for leaks, repair and recharge

 

 

 

Product too soft

• Consistency setting too loose

• Readjust consistency control

 

• Consistency setting at maximum

• Change to yellow consistency spring

 

(red spring)

 

 

• Product BRIX level too high

• Lower liquid product BRIX level

 

• Too much alcohol in mix

• Lower alcohol content

 

 

 

Product too stiff

• Consistency adjuster set too firm

• Readjust consistency setting or change

 

 

to red spring

 

• Product BRIX level too low

• Increase product BRIX level

 

 

 

Product will not dispense

• Power switch OFF

• Turn power switch ON

 

• Inadequate mix in hopper. Red MIX

• Refill hopper

 

LOW light on

 

 

• Consistency adjuster set too firm

• Readjust consistency setting

 

• Carburetor inlet hole clogged

• Unclog carburetor inlet hole

 

• Drive belt broken or off pulley

• Repair or replace

 

• Drive shaft worn

• Inspect square drive shaft pocket for

 

 

excessive wear, replace

 

• Drive motor failure

• Replace motor

 

 

 

Leakage from drain tube, front of freezer

• Worn or defective shaft seal

• Replace seal and then lubricate at

above drip tray

 

each cleaning

 

• Seal installed incorrectly

• Remove and install seal

 

 

 

Excessive Dispensing Valve Leaks

• Worn or defective o-ring(s)

• Replace and lubricate

 

 

 

Clicking sound from inside machine

• Low voltage

• Use dedicated circuit with proper

 

 

rating

 

• Extension cord is used

• Connect directly to power source or

 

 

use power cord of proper size

 

 

 

Thumping sound from inside machine

• Worn belt

• Replace belt

 

 

 

Scraping sound during freeze down

• Frozen product scraping off of

• Sound should go away when product

 

cylinder walls

is frozen to proper consistency

 

• No product in machine

• Fill with product

 

 

 

Premature seal wear

• Incorrect installation of dasher

• Advise careful installation

 

• Improper drive shaft clearance

• Adjust to proper

 

• Incorrect shaft alignment

• Align shaft

 

 

 

Merchandiser light flickers when freezer

• Low voltage

• Connect freezer to dedicated circuit

cycles

 

with proper rating

 

 

 

If you still need help, call our Service Department at (800) 695-4500 (Monday through Friday 8am - 6pm EST) or an authorized service center in your area. Please have the model and serial number ready so that accurate information may be given. Prior authorization must be obtained from Grindmaster’s Technical Services Department for all warranty claims.

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Model 3511

 

 

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Grindmaster 3511 manual General Troubleshooting, Problem Probable Cause Remedy

3511 specifications

The Grindmaster 3511 is a state-of-the-art commercial coffee grinder that has become a staple in cafes, restaurants, and specialty coffee shops around the world. Known for its exceptional performance and reliability, the Grindmaster 3511 showcases several key features and technological advancements that cater to the demands of both baristas and coffee enthusiasts.

One of the most notable features of the Grindmaster 3511 is its precision grinding capabilities. The grinder is equipped with high-quality flat burrs that ensure a uniform grind size, which is essential for optimal extraction and the development of rich and flavorful coffee profiles. With adjustable grind settings, users can easily switch from espresso to French press grinds, accommodating various brewing methods and preferences.

The Grindmaster 3511 has a robust construction designed for heavy use in commercial settings. The grinder’s durable materials and components ensure longevity and consistent performance, allowing it to withstand the rigors of daily operation. This reliability is complemented by an efficient motor that operates quietly, making it suitable for environments where customer experience is paramount.

In terms of technology, the Grindmaster 3511 features an intuitive digital interface that simplifies the grinding process. The built-in timer allows baristas to set precise grind times, ensuring consistent doses for each brew. This precision is crucial in maintaining the quality and flavor of the coffee, which can vary significantly with inconsistent grind sizes.

Additionally, the Grindmaster 3511 is designed with user-friendly maintenance features. The removable grind chamber and easy access to critical components make cleaning and upkeep straightforward, promoting hygiene and prolonging the life of the grinder. This ease of maintenance is particularly beneficial for busy establishments where time is of the essence.

Moreover, the Grindmaster 3511 integrates safety features such as an automatic shut-off system, which helps prevent overheating and protects the motor during prolonged use. This attention to safety and efficiency ensures that the grinder not only meets but exceeds industry standards.

Overall, the Grindmaster 3511 stands out for its combination of precision, durability, and ease of use. Its advanced grinding technology and thoughtful design make it a valuable investment for any coffee business aiming to deliver high-quality beverages consistently. With the Grindmaster 3511, users can expect a reliable grinding experience that enhances the overall coffee-making process.