10-28Troubleshooting Chapter | Canon L6000 specs

N If there is no paper in the multi-purpose tray when the power goes out, the LCD will display LOAD PAPER and PRINTING REPORT when the power is restored. If this happens, load paper in the multi-purpose tray and wait for the unit to print the Memory Clear Report. You will be unable to send documents or receive faxes in memory until you do

this. If you have no paper available and you urgently need to send a document or receive a fax in memory, press the STOP button to enable sending and receiving. However, please note that once you have pressed the STOP button, the unit will no longer print the Memory Clear Report.

10-28Troubleshooting

Chapter 10

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Canon L6000 manual 10-28Troubleshooting Chapter

Contents

Page Copyright DisclaimerTrademarks Users in U.S.A Case of Equipment Malfunction Users in Canada Laser Safety Safety Information Using Your Documentation Cdrh RegulationsQuick Start Guide UserÕs Manual Conventions Contents Sending Faxes With the MultiPASS L6000 Using the MultiPASS Desktop Manager Receiving Faxes Copying and Scanning With the MultiPASS L6000Working With Documents in the Desktop Manager Maintaining the MultiPASS L6000 Setup and Other Utilities in the Desktop Manager Troubleshooting Appendix a SpecificationsAppendix B Using the MultiPASS L6000 as a Stand-alone Fax Xiv Introduction Supplies and Accessories Customer Care CenterToner Cartridges Servicing the MultiPASS L6000 Important Safety Instructions Introduction Chapter Front View Main Components of the MultiPASS L6000 Inside the MultiPASS Back View Using the Operator Panel Alarm light Fan the paper Loading Paper in the Multi-purpose Tray Your MultiPASS L6000 is now ready to print Preparing Documents for Faxing Copying, or Scanning Stack your Loading the Document Feed the document Adding Pages to the Document Setting the Document Feed Lever Slerexe Company Limited Identifying Your Documents Introduction Chapter Paper Guidelines Paper Handling Installing a Printer Driver Start your Printing a DocumentApplication Document you want to print Choose Print from the File menu Printer Setup Within Windows Using the Printer Driver in WindowsOpening the Printer Properties Dialog Box in Windows Using the Windows Tabs Specify Print Quality Specifying Your Printing Options Paper Path Facedown Delivery Selecting Paper Delivery Faceup Delivery Prepare the envelopes Loading Envelopes in the Multi-purpose Tray Multi Purpose Tray Manual Feed Slot Delivery selector Down to the mark Move the paper Loading Paper Manually OpenInsert one sheet into the manual feed slot Move the paper delivery selector down to the mark Adjust the paper guides to the sheet of paper Printing With the MultiPASS L6000 Chapter Using the MultiPASS Starting the MultiPASS Desktop Manager Exploring the MultiPASS Desktop Manager Window Work Area Using the Desktop Manager Folders Closing the Desktop ManagerSystem-defined Folders Using the MultiPASS Desktop Manager Chapter User-defined Folders Viewing Documents in the Desktop Manager Document View Sorting the Documents in the List List View Setting Up the Address Book Working With Address Book Entries Sorting the Address Book Beginning of a number Adding and Editing a Group Address Importing an Address Book Using a Group Address To import addresses You see this screen Exporting the Address Book Click ImportOn the Export button Click Export Setting Up Your Speed Dial Assignments Assigning an Individual Recipient to a Speed Dial Code Defining a Group Speed Dial Code Displaying the Fax Log Using the Fax Log Using the MultiPASS Desktop Manager Chapter Sending Faxes With Regular Dialing Sending a Document Press Dial the other Use the numeric buttons to dial the number Automatic Dialing Use automatic dialing Choose the group you wish to send to Sending a Document Using Group Dialing Manual Redialing To Cancel Automatic Redialing Resending a Fax After an Error Pick up the telephone and dial the other party’s fax number Manual Sending Messages Displayed During Sending Cancel SendingPress Stop Or # Transmitting the Document Dial the other party’s number Setting the Resolution Adjusting the Quality of Your Faxes Standard Press Resolution button again Setting the Contrast Sending PC Faxes Sending a PC Fax From a Windows ApplicationOpen the Print window in the application Complete the information in the dialog box To send the PC fax, click Send Now, Send Later, or Hold Defining Send Fax Options Chapter Sending Faxes With the MultiPASS L6000 Designing a Fax Cover Creating a Fax Memo in the MultiPASS Desktop Manager Create Preparing the Cover Page BackgroundPrint your Background Opening the Cover Page Designer Using the Cover Page Designer Have your background template ready Creating a New Cover Save your Inserting Variable Fields Sending Faxes With the MultiPASS L6000 Chapter Editing an Existing Cover Deleting a Cover Printing a Fax Cover Print Receiving Faxes Receiving Documents Automatically Fax Only Mode How FaxTel Mode WorksReceiving Documents Using the Telephone to Receive a Fax Receiving Documents ManuallyÑManual Mode Using an Answering MachineÑAns. Machine Mode Printing Documents Received in Memory Using the MultiPASS With an Answering Machine Receiving While Copying, Printing, or Registering Receiving a Fax Into the In Box Receiving Faxes to the MultiPASS Desktop Manager START/COPY Printing a Received Fax When Your Computer Is Off Types of Ring Patterns Using the Distinctive Ring Pattern Detection Drpd Feature How Drpd Responds to Calls Copying and Scanning With 6 the MultiPASS L6000 Setting the Document Feed Lever Copying Documents Using the Operator Panel Use Fine resolution for copying most text documents Document Click Scanning With the MultiPASS L6000 Chapter Copying and Scanning With the MultiPASS L6000 Main tab, you specify the scan options for your document This tab appears only when the Scan Mode is set to Grayscale L6000 tab, you specify options for a Black & White scan To start the scan, click the Preview or Scan button Feed the Place the document facedown in the ADF. document Scanning From a Windows Application Managing Your Documents Desktop Manager Working With Documents 7 in the Desktop Manager Printing a Document in the Desktop Manager Selecting Documents in the Desktop Manager Working With Jobs in the Out Box Folder Active Job StatusQueued Scheduled On Hold ErrorFailed Stopped Sending a Scheduled, Held, Failed, or Stopped PC Fax Stopping an Active Job Moving a Document Creating a Folder Deleting a Document or Folder Renaming a Document or Folder Importing a Document Emptying the Trash Folder Attaching a Document to Electronic Mail E-mail Exporting a Document Scrolling Through a Multi-page Document Arranging the Documents in Document View Splitting a Document Removing a Page from a Document Merging a Document Annotating a Document Viewer Features of the Document Viewer Window Menu BarToolbar Annotation Panel Document Display AreaPanel Status Bar Adjusting Your View of the Document Adjusting the Display SizeChanging the Document Orientation Adjusting the Image Display Paging Through Your Document Adding Annotations to Your DocumentReviewing Information About the Document Image Adding a Sticky Note Sticky Note Inserting a Stamp Concealing a Region Highlighting Your Document Showing and Hiding Your Annotations Creating a Drawing Graphic Revising Your Annotations Selecting One or More AnnotationsMoving an Annotation Copying and Pasting an Annotation Resizing the Annotation Saving All or Part of a Base Page of Your Document Exporting the Document Removing an Annotation Adjusting the Document Viewer Default Options Scale FactorImage Enhancement Setup and Other Utilities in the 8 Desktop Manager Setting Up MultiPASS L6000 Options in the Desktop Manager Volume Setting Up PreferencesDate Format and Display Language Document Deletion Fax Information Setting Up Send Fax OptionsPhone Line Automatic Retries Setting Up Advanced Send Fax Options Restoring the Default SettingsError Correction ECM Speed On Error Off Hook AlarmAuto Start Send Image Setting Up Receive Fax Options Paper Size and ReductionAnswer Setting Up Advanced Receive Fax Options Receive ConditionsReport Ink/Toner Saver Fax/Telephone Switching OptionsListen Time Before Ringing Ring Time Answering Machine Mode Options Default Action if No Answer to TelephoneDrpd Switch Options Remote Setting Up Speed Dial Assignments Making a Phone Call From Desktop Manager Phone dialog box, enter the phone number you want to call Using the Status Monitor Using the Minimized Status MonitorOpening the Status Monitor Using the Status Monitor Window Status Messages Closing the MultiPASS Background Removing MultiPASS Background From StartUp Adding MultiPASS Background to StartUp Restarting the MultiPASS Background Using MultiPASS Diagnostics Disconnecting the MultiPASS Before reinstalling Uninstalling the Desktop Manager 22Setup and Other Utilities in the Desktop Manager Chapter MultiPASS L6000 Guidelines Maintaining Routine Maintenance Unplug MultiPASS Open Front cover Cleaning Inside the MultiPASS Remove Plug the unit back Unplug Cleaning the Scanner Components Clean the shaded areas of the operator panel and the unit Toner Cartridge Guidelines Maintaining the MultiPASS L6000 FX-3 Toner Cartridge Warranty Preparing the Toner Cartridge Replacing the Toner Cartridge 12Maintaining the MultiPASS L6000 Chapter Inserting the Cartridge 14Maintaining the MultiPASS L6000 Chapter All cables Transporting the MultiPASS Pack the unit Troubleshooting 10-2Troubleshooting Chapter Jams in the Automatic Document Feeder ADF Paper Jams Close Clear Paper JAM Jams Inside the Unit Now locate the jammed piece of paper Jams in the Back Area of the Unit Jams in the Front Area of the Unit After Clearing a Paper Jam LCD Messages Message Error Code Cause Action May be empty You tried to send a fax Wait until the fax is #005 Receiving fax Machine does not Answer Problem Cause Solution Printing Problems Your computer Printout does not Paper Feeding Problems Print Quality Problems Appendix A, Specifications ADF Faxing Problems Sent in the normal mode Options, the Default Action Print quality is poor Copying Problems Telephone Problems General Problems Using Other Bi-directional Devices Technical NotesMultiPASS Hardware Cannot Initialize Using Switch Boxes If the Power Goes OutMemory Clear Report 10-28Troubleshooting Chapter Laser Printer Specifications a Number Commercial Facsimile Toner Cartridge Fax resolution Scanner Copier Effective scanning width Scanned image MultiPASS Desktop Manager for Windows Telephone General Specifications Space Requirements Type of call Receiving Faxes and Phone Calls AutomaticallyÑFaxTel Mode LCD Menu System Option Description/Settings Entering Your User Information Entering Information in the MultiPASS Speed dialing Keypad Then press Button 4Using the MultiPASS L6000 as a Stand-alone Fax When Fax number Is entered MultiPASS returns to Standby Mode Address Book Activity reportAutomatic dialing Automatic document feeder ADF Centronics Ccitt #1 ChartCoded speed dialing Cps Fine mode FAX/TEL switchingFont G3, Group 3 fax machine Halftone Group dialingIeee Interface port Modem Memory broadcastMultiPASS Desktop Manager for Windows Noise PC fax Reduction modePortrait orientation Printable area Registering ResolutionRegular dialing Remote receiving ID Standby Tone/pulse settingToner Saver Transaction number Typeface TypestyleUHQ Ultra High Quality Glossary Index CD ROM A-7 Drpd Grayscale mode A-6 scanning Restarting 8-19 MultiPASS Desktop Manager Index Receive conditions Receive fax, via telephone Index Support trays Switch boxes Index MultiPASS L6000 LCD Menu System