Technical Notes, Using Other Bi-directional Devices | Canon L6000

Technical Notes

Using Other Bi-directional Devices

If you have another bi-directional device (such as a Windows Printing System printer or a later-model laser printer) installed on your computer and you are attempting to use the same port on which you have the MultiPASS connected, you may experience undesirable results when printing a document.

Be sure the MultiPASS is the only device configured to a particular port. The MultiPASS operates properly only with a dedicated parallel port. (Note that you can set the WPS driver to file, or use a PCL emulation driver for the WPS printer, or install a second parallel port—one for each printer.)

MultiPASS Hardware Cannot Initialize

1.Remove any pass-through devices, switch boxes, zip drives, tape backups, docking stations, scanners, and any software associated with these products.

2.Make sure that the MultiPASS is connected directly to the computer with a bi-directional (IEEE 1284-compliant) interface cable that is 6 feet or shorter. Do not attempt to use a longer cable.

3.Shut down the computer and unplug the MultiPASS. Disconnect and reconnect the interface cable. Plug in the MultiPASS and wait until the LCD displays the date and Receive Mode. Once the unit is in Standby mode (the LCD displays the date and Receive Mode), turn on the computer.

4.Check that the parallel port is set for ECP or bi-directional mode in the computer’s BIOS. If you do not know how to enter the BIOS or make the changes, contact the computer manufacturer.

5.If the above procedures do not resolve the problem, please call the Canon Computer System Customer Care Center. See page 1-2 for details.

10-26Troubleshooting

Chapter 10

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Canon L6000 manual Technical Notes, Using Other Bi-directional Devices, MultiPASS Hardware Cannot Initialize

Contents

Page Disclaimer CopyrightTrademarks Users in U.S.A Case of Equipment Malfunction Users in Canada Laser Safety Safety Information Cdrh Regulations Using Your DocumentationQuick Start Guide UserÕs Manual Conventions Contents Sending Faxes With the MultiPASS L6000 Using the MultiPASS Desktop Manager Copying and Scanning With the MultiPASS L6000 Receiving FaxesWorking With Documents in the Desktop Manager Maintaining the MultiPASS L6000 Setup and Other Utilities in the Desktop Manager Appendix a Specifications TroubleshootingAppendix B Using the MultiPASS L6000 as a Stand-alone Fax Xiv Introduction Customer Care Center Supplies and AccessoriesToner Cartridges Servicing the MultiPASS L6000 Important Safety Instructions Introduction Chapter Front View Main Components of the MultiPASS L6000 Inside the MultiPASS Back View Using the Operator Panel Alarm light Fan the paper Loading Paper in the Multi-purpose Tray Your MultiPASS L6000 is now ready to print Preparing Documents for Faxing Copying, or Scanning Stack your Loading the Document Feed the document Adding Pages to the Document Setting the Document Feed Lever Slerexe Company Limited Identifying Your Documents Introduction Chapter Paper Guidelines Paper Handling Installing a Printer Driver Choose Print from the File menu Printing a DocumentStart your Application Document you want to print Using the Printer Driver in Windows Printer Setup Within WindowsOpening the Printer Properties Dialog Box in Windows Using the Windows Tabs Specify Print Quality Specifying Your Printing Options Paper Path Facedown Delivery Selecting Paper Delivery Faceup Delivery Prepare the envelopes Loading Envelopes in the Multi-purpose Tray Multi Purpose Tray Manual Feed Slot Delivery selector Down to the mark Move the paper Open Loading Paper ManuallyInsert one sheet into the manual feed slot Move the paper delivery selector down to the mark Adjust the paper guides to the sheet of paper Printing With the MultiPASS L6000 Chapter Using the MultiPASS Starting the MultiPASS Desktop Manager Exploring the MultiPASS Desktop Manager Window Work Area Closing the Desktop Manager Using the Desktop Manager FoldersSystem-defined Folders Using the MultiPASS Desktop Manager Chapter User-defined Folders Viewing Documents in the Desktop Manager Document View Sorting the Documents in the List List View Setting Up the Address Book Working With Address Book Entries Sorting the Address Book Beginning of a number Adding and Editing a Group Address Importing an Address Book Using a Group Address To import addresses You see this screen Click Import Exporting the Address BookOn the Export button Click Export Setting Up Your Speed Dial Assignments Assigning an Individual Recipient to a Speed Dial Code Defining a Group Speed Dial Code Displaying the Fax Log Using the Fax Log Using the MultiPASS Desktop Manager Chapter Sending Faxes With Regular Dialing Sending a Document Press Dial the other Use the numeric buttons to dial the number Automatic Dialing Use automatic dialing Choose the group you wish to send to Sending a Document Using Group Dialing Manual Redialing To Cancel Automatic Redialing Resending a Fax After an Error Pick up the telephone and dial the other party’s fax number Manual Sending Or # Cancel SendingMessages Displayed During Sending Press Stop Transmitting the Document Dial the other party’s number Setting the Resolution Adjusting the Quality of Your Faxes Standard Press Resolution button again Setting the Contrast Sending a PC Fax From a Windows Application Sending PC FaxesOpen the Print window in the application Complete the information in the dialog box To send the PC fax, click Send Now, Send Later, or Hold Defining Send Fax Options Chapter Sending Faxes With the MultiPASS L6000 Designing a Fax Cover Creating a Fax Memo in the MultiPASS Desktop Manager Background Preparing the Cover Page BackgroundCreate Print your Opening the Cover Page Designer Using the Cover Page Designer Have your background template ready Creating a New Cover Save your Inserting Variable Fields Sending Faxes With the MultiPASS L6000 Chapter Editing an Existing Cover Deleting a Cover Printing a Fax Cover Print Receiving Faxes How FaxTel Mode Works Receiving Documents Automatically Fax Only ModeReceiving Documents Using the Telephone to Receive a Fax Receiving Documents ManuallyÑManual Mode Using an Answering MachineÑAns. Machine Mode Printing Documents Received in Memory Using the MultiPASS With an Answering Machine Receiving While Copying, Printing, or Registering Receiving a Fax Into the In Box Receiving Faxes to the MultiPASS Desktop Manager START/COPY Printing a Received Fax When Your Computer Is Off Types of Ring Patterns Using the Distinctive Ring Pattern Detection Drpd Feature How Drpd Responds to Calls Copying and Scanning With 6 the MultiPASS L6000 Setting the Document Feed Lever Copying Documents Using the Operator Panel Use Fine resolution for copying most text documents Document Click Scanning With the MultiPASS L6000 Chapter Copying and Scanning With the MultiPASS L6000 Main tab, you specify the scan options for your document This tab appears only when the Scan Mode is set to Grayscale L6000 tab, you specify options for a Black & White scan To start the scan, click the Preview or Scan button Feed the Place the document facedown in the ADF. document Scanning From a Windows Application Managing Your Documents Desktop Manager Working With Documents 7 in the Desktop Manager Printing a Document in the Desktop Manager Selecting Documents in the Desktop Manager Working With Jobs in the Out Box Folder Scheduled Job StatusActive Queued Stopped ErrorOn Hold Failed Sending a Scheduled, Held, Failed, or Stopped PC Fax Stopping an Active Job Moving a Document Creating a Folder Deleting a Document or Folder Renaming a Document or Folder Importing a Document Emptying the Trash Folder Attaching a Document to Electronic Mail E-mail Exporting a Document Scrolling Through a Multi-page Document Arranging the Documents in Document View Splitting a Document Removing a Page from a Document Merging a Document Annotating a Document Viewer Menu Bar Features of the Document Viewer WindowToolbar Status Bar Document Display AreaAnnotation Panel Panel Adjusting the Display Size Adjusting Your View of the DocumentChanging the Document Orientation Adjusting the Image Display Adding a Sticky Note Adding Annotations to Your DocumentPaging Through Your Document Reviewing Information About the Document Image Sticky Note Inserting a Stamp Concealing a Region Highlighting Your Document Showing and Hiding Your Annotations Creating a Drawing Graphic Selecting One or More Annotations Revising Your AnnotationsMoving an Annotation Copying and Pasting an Annotation Resizing the Annotation Saving All or Part of a Base Page of Your Document Exporting the Document Removing an Annotation Scale Factor Adjusting the Document Viewer Default OptionsImage Enhancement Setup and Other Utilities in the 8 Desktop Manager Setting Up MultiPASS L6000 Options in the Desktop Manager Document Deletion Setting Up PreferencesVolume Date Format and Display Language Automatic Retries Setting Up Send Fax OptionsFax Information Phone Line Speed Restoring the Default SettingsSetting Up Advanced Send Fax Options Error Correction ECM Image Off Hook AlarmOn Error Auto Start Send Paper Size and Reduction Setting Up Receive Fax OptionsAnswer Receive Conditions Setting Up Advanced Receive Fax OptionsReport Ring Time Fax/Telephone Switching OptionsInk/Toner Saver Listen Time Before Ringing Remote Default Action if No Answer to TelephoneAnswering Machine Mode Options Drpd Switch Options Setting Up Speed Dial Assignments Making a Phone Call From Desktop Manager Phone dialog box, enter the phone number you want to call Using the Minimized Status Monitor Using the Status MonitorOpening the Status Monitor Using the Status Monitor Window Status Messages Closing the MultiPASS Background Removing MultiPASS Background From StartUp Adding MultiPASS Background to StartUp Restarting the MultiPASS Background Using MultiPASS Diagnostics Disconnecting the MultiPASS Before reinstalling Uninstalling the Desktop Manager 22Setup and Other Utilities in the Desktop Manager Chapter MultiPASS L6000 Guidelines Maintaining Routine Maintenance Unplug MultiPASS Open Front cover Cleaning Inside the MultiPASS Remove Plug the unit back Unplug Cleaning the Scanner Components Clean the shaded areas of the operator panel and the unit Toner Cartridge Guidelines Maintaining the MultiPASS L6000 FX-3 Toner Cartridge Warranty Preparing the Toner Cartridge Replacing the Toner Cartridge 12Maintaining the MultiPASS L6000 Chapter Inserting the Cartridge 14Maintaining the MultiPASS L6000 Chapter All cables Transporting the MultiPASS Pack the unit Troubleshooting 10-2Troubleshooting Chapter Jams in the Automatic Document Feeder ADF Paper Jams Close Clear Paper JAM Jams Inside the Unit Now locate the jammed piece of paper Jams in the Back Area of the Unit Jams in the Front Area of the Unit After Clearing a Paper Jam LCD Messages Message Error Code Cause Action May be empty You tried to send a fax Wait until the fax is #005 Receiving fax Machine does not Answer Problem Cause Solution Printing Problems Your computer Printout does not Paper Feeding Problems Print Quality Problems Appendix A, Specifications ADF Faxing Problems Sent in the normal mode Options, the Default Action Print quality is poor Copying Problems Telephone Problems General Problems Technical Notes Using Other Bi-directional DevicesMultiPASS Hardware Cannot Initialize If the Power Goes Out Using Switch BoxesMemory Clear Report 10-28Troubleshooting Chapter Laser Printer Specifications a Number Commercial Facsimile Toner Cartridge Fax resolution Scanner Copier Effective scanning width Scanned image MultiPASS Desktop Manager for Windows Telephone General Specifications Space Requirements Type of call Receiving Faxes and Phone Calls AutomaticallyÑFaxTel Mode LCD Menu System Option Description/Settings Entering Your User Information Entering Information in the MultiPASS Speed dialing Keypad Then press Button 4Using the MultiPASS L6000 as a Stand-alone Fax When Fax number Is entered MultiPASS returns to Standby Mode Automatic document feeder ADF Activity reportAddress Book Automatic dialing Cps Ccitt #1 ChartCentronics Coded speed dialing G3, Group 3 fax machine FAX/TEL switchingFine mode Font Interface port Group dialingHalftone Ieee Noise Memory broadcastModem MultiPASS Desktop Manager for Windows Printable area Reduction modePC fax Portrait orientation Remote receiving ID ResolutionRegistering Regular dialing Transaction number Tone/pulse settingStandby Toner Saver Typestyle TypefaceUHQ Ultra High Quality Glossary Index CD ROM A-7 Drpd Grayscale mode A-6 scanning Restarting 8-19 MultiPASS Desktop Manager Index Receive conditions Receive fax, via telephone Index Support trays Switch boxes Index MultiPASS L6000 LCD Menu System