Canon L6000 manual Appendix A, Specifications

Problem Cause Solution

Several sheets load into unit at the same time

Paper may not be loaded correctly in the multi-purpose tray.

Sheets of paper may be sticking together.

Make sure paper is inserted correctly in the multi-purpose tray.

Be sure to fan the stack of paper before placing it in the multi-purpose tray.

Too much paper may be stacked in the multi-purpose tray.

Different types of paper may be stacked in the multi-purpose tray.

Make sure the paper rest is extended and the paper is stacked correctly in the multi-purpose tray.

Do not force the stack into the multi-purpose tray.

Load just one type of paper.

Make sure you are loading paper that matches the specifications of this unit.

See Appendix A, Specifications, for details.

Transparencies do not	The transparency may not	Make sure you load only one
feed correctly	be loaded correctly.	transparency at a time.
Repeated paper jams	The paper you are using may	Fan the paper before stacking
occur	be causing the jams.	it in the multi-purpose tray.
		This keeps the sheets of paper
		from sticking together.
		Check that the paper you are
		using and your printing
		environment are within the
		specifications of the unit. See
		Appendix A, Specifications,
		for details.
Envelopes do not feed	Envelopes may not be	Make sure the envelopes are
	loaded correctly.	loaded properly. (See page 2-11.)
		Make sure there are no more
		than 7 envelopes in the multi-
		purpose tray.
	You may need to choose	Make sure you select the
	the envelope setting in	correct envelope size in the
	your printer driver.	Paper Setting dialog box in your
		printer driver.
	Envelopes may not match	Envelopes must be U.S.
	the specifications for this unit.	Commercial number 10
		(9.5 ⋅ 4.1 inches) or
		European DL (220 ⋅ 110 mm).

Troubleshooting

Chapter 10 Troubleshooting 10-19