Canon L6000 manual Faxing Problems, Adf

Faxing Problems

Problem	Cause	Solution
Cannot send a	The MultiPASS may have	Unplug the unit and let it
document	overheated.	cool for several minutes. Try
		sending again.

The MultiPASS may not be set for the type of telephone line in use (pulse/tone).

The document may not have been fed correctly into the MultiPASS.

If you have a pulse line, be sure the MultiPASS is set for pulse dialing.

Remove the document, stack it, and load it into the ADF correctly (see page 1-12).

Make sure the operator panel is closed.

The one-touch or coded speed dialing number you used may not be registered for the feature you want to use.

Check the one-touch or coded speed dialing button and be sure it is registered correctly.

The receiving fax may be out of paper.

Call the other party and ask them to make sure paper is loaded.

There may be other documents being sent from memory.

An error may have occurred during sending.

The telephone line may not be working properly.

Allow time for the current document to finish sending.

Check the LCD for an error message.

Make sure there is a dial tone when you lift the telephone. If not, contact the local telephone company.

The receiving fax machine may not be a G3 fax machine.

Make sure the receiving fax machine is compatible with the MultiPASS (which is a G3 fax machine).

Images on faxes	The receiving fax machine may
received from the	not be working properly.
MultiPASS are
spotted or dirty
	The document may not be
	properly inserted in the
	ADF.

Check the MultiPASS by making a copy. If the copy is clear, the problem may be in the receiving fax machine.

Remove the document and load it correctly into the ADF. See page 1-12.

10-20Troubleshooting Chapter 10