Canon L6000 manual Print quality is poor

Problem Cause Solution

Print quality is poor	You may not be using the
	correct type of paper.

Be sure you are using paper that meets the paper requirements for the MultiPASS (see page A-1).

The sending party may be having a problem.

Error correction (ECM) may be disabled.

Make a copy on your MultiPASS. If the image is OK, then your MultiPASS is operating properly. Contact the other party and have them check their machine.

Make sure Error correction (ECM) is set to on in the Advanced: Receive fax dialog box of the Desktop Manager.

Faxes do not print	The toner cartridge may not
	be installed correctly.

Make sure the toner cartridge is installed correctly (see page 9-11).

	The toner cartridge may need	Try another toner cartridge.
	to be replaced.
Fax images print blotched	The telephone lines may	ECM sending/receiving should
or uneven	be in poor condition, or	eliminate such problems.
	you may have a bad	However, if the telephone
	connection.	lines are in poor condition,
		you may have to try again.

The other party’s fax may have a problem.

Remember, the sending fax usually determines document quality. Be sure the other party’s top cover and scanning glass are clean.

Troubleshooting

Chapter 10 Troubleshooting 10-23