Canon L6000 manual Printout does not

Problem Cause Solution

Printout does not	Paper may not be loaded
match paper size	and aligned correctly in
	the multi-purpose tray.
	The application’s page
	size and margin settings
	may be incorrect.

Make sure the paper is loaded and aligned correctly. See page 1-9.

Make sure the paper size and margin set in your application are correct for the paper in the multi-purpose tray.

	The selected printer driver	Make sure you select the
	may be incorrect.	MultiPASS printer in your
		application.
Print jobs vanish or you	Another Windows application	Turn off spooling in the
are printing garbage	on your computer may be	MultiPASS Printer Driver.
	trying to communicate with	See page 2-5.
	the printer port the MultiPASS
	Background is using. This
	conflict can result in strange
	printing behavior.
	Make sure the MultiPASS	If the MultiPASS Background
	Background is loaded.	icon does not appear on the
		bottom of your screen, turn on
		the MultiPASS Background.

The printout curls	Your pages may include a
	large amount of toner.

Remove each sheet as it is printed. Allow it to dry, then roll it in the opposite direction of the curl.

Your computer indicates	A device time-out occurs when
a device time-out	the computer sends data to the
	MultiPASS, but the MultiPASS
	does not respond. The
	MultiPASS may be unplugged,
	not connected to the computer,
	or have a paper jam.

Make sure the MultiPASS is plugged in, and that its interface cable is securely attached to the unit and to the computer. Clear any paper jams, and make sure paper is loaded properly in the multi- purpose tray.

Troubleshooting

Chapter 10 Troubleshooting 10-17