Canon L6000 manual Printing Problems, Problem Cause Solution

Printing Problems

Problem	Cause	Solution
The ALARM light	The MultiPASS may have a	Clear any paper jams. See
comes on and the	paper jam.	page 10-3.
MultiPASS L6000
beeps while printing		If you cannot clear the
		problem, unplug the
		MultiPASS, wait 15 seconds,
		then plug it in again. (You will
		lose any documents stored in
		memory.) If the problem is
		fixed, the ALARM light will be
		off and the LCD display will
		show the date and Receive
		Mode (Standby Mode).
		If the ALARM light stays on,
		call the Customer Care Center.
		See page 1-2.
Data from computer is	The power cord may not	Check that the power cord is
not printed	be plugged in securely.	plugged securely into the unit
		and into the wall outlet. If the
		MultiPASS is plugged into a
		power strip, make sure the
		power strip is plugged in and
		turned on.
	The interface cable may not	Check the interface cable
	be securely connected to the	connection.
	MultiPASS and the computer.

The interface cable may not be the correct type.

The MultiPASS or computer may have been turned on when you connected the interface cable.

The toner cartridge may need to be replaced.

The application you are printing from may not be set up properly.

Make sure the cable is a bi-directional parallel interface cable less than 6.6 feet (2 m) in length.

Unplug the MultiPASS and turn off the computer. Plug the unit back in and turn the computer back on again.

Rock the toner cartridge. See page 9-11.

Check the computer and the application to make sure they are configured correctly.

Troubleshooting

Chapter 10 Troubleshooting 10-15