12 Trouble Shooting

Before arranging for service, firstly know the status and then check simply as follows:

Problems

 

 

Check

 

 

No picture or sound.

Check

if the

power supply

is plugged in.

Check if the power switch is in

on

position.

 

Picture is OK, no sound.

Check if the volume control is set to the minimum or mute position.

 

 

 

 

Remote control doesn't work

Check if the power switch is in

on

position.

 

Check if the batteries are out of use or not connected well.

 

Make sure that there is no strong light striking the sensor

 

window of remote control unit.

 

 

 

Check there are no obstacles between the sensor window

 

and remote control unit.

 

 

 

Check if the TV/AV button is not set to TV status.

No TV signal.

Check if the antenna is well connected .

 

Check if you installed the TV correctly.

No external video signal.

Check

if you installed

the

TV correctly.

Check if the TV/AV button is set to AV position.

 

Picture lacks colour or

Check colour, brightness and contrast

picture too dark.

controls are correctly adjusted.

 

 

 

 

All channels lose colour

Check if the antenna is broken.

 

Check if the antenna is disconnected.

intermittently.

Check if the antenna is damaged.

 

 

 

Poor reception, loss of

Check if channels are correctly tuned (see

colour with certain channels.

Fine tuning

).

 

 

 

 

Diagonal stripes

The receiver may be affected by interference

appear on picture.

(e.g. from nearby radio broadcasting transmitter

 

or from another TV receiver).

 

 

 

Picture has snow

Check if the antenna is broken.

Check if the antenna is disconnected.

 

Check if the antenna is damaged.

 

 

 

Check if the antenna direction has been changed

 

by a storm or strong wind, etc. (because ghost

Ghost images appear.

images are caused by the arrival at the antenna

 

of both the signal which has traveled directly

 

from the transmitter and the signal which has

 

been reflected from a hill or a large building.

 

The direction of the antenna should be chosen

 

for minimized ghosting.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Haier L20AV6-A0, L17L6A-G1 user manual Trouble Shooting