You need to program a suffix. Programming a suffix enables the imager to output the bar code data plus the key you need (such as “CR”) to enter the data into your application.

The imager won’t read your bar code at all.

1.Verify that your bar code symbology is enabled. You may validate this by reading the UPC bar code below. If it reads this code, please contact Tech- nical Support. (See "Technical Support" on page 11).

UPC A

0 123456 7890

If you aren’t sure what programming options have been set in the imager, or if you want the factory default settings restored, scan See "Resetting the Standard Product Defaults" on page 6.

Obtaining Factory Service

Hand Held Products, Inc. provides service for all its products through service centers located in Hong Kong. To obtain warranty or non-warranty service, return the unit to Hand Held Products, Inc. (postage paid) with a copy of the dated purchase record attached.

Asia Pacific

Hand Held Products Asia/Pacific

Telephone: +852-2511-3050

Fax: +852-2511-3557

E-mail: apservice@handheld.com

Japan

Hand Held Products Japan

Telephone: +81-3-5770-6312

Fax: +81-3-5770-6313

E-mail: apservice@handheld.com

10

IMAGETEAM™ 4200 Quick Start Guide

Page 14
Image 14
Hand Held Products 4200 quick start Obtaining Factory Service, Imager won’t read your bar code at all