TROUBLESHOOTING GUIDE
Symtom | Cause | Solution |
Unit does not function when Main | • No AC Power | • Make certain AC power cord is plugged into a live outlet |
Power Switch is turned on |
| • Check whether outlet is |
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Display lights, but no sound | • Intermittent input connections | • Secure all input and speaker connections |
or picture | • Mute is on | • Press Mute Button |
| • Volume control is down | • Turn up volume control |
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No sound from any speaker; | • Amplifier is in protection mode | • Check speaker wires for shorts at receiver and speaker ends |
PROTECT message appears on | due to possible short |
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front panel | • Amplifier is in protection mode | • Contact your local Harman Kardon service center |
| due to internal problems |
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No sound from surround or | • Incorrect surround mode | • Select a mode other than Stereo |
center speakers | • Input is monaural | • There is no surround information from mono sources |
| • Incorrect configuration | • Check speaker configuration |
| • Stereo or Mono program material | • The surround decoder may not create center- or |
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| information from nonencoded programs |
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Unit does not respond to | • Weak batteries in remote | • Change remote batteries |
remote commands | • Wrong device selected | • Press the Setup Button |
| • Remote sensor is obscured | • Make certain |
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| or connect an optional remote sensor |
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Intermittent buzzing in tuner | • Local interference | • Move unit or antenna away from computers, fluorescent |
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| lights, motors or other electrical appliances |
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Surround Back Speaker settings | • Multizone system has been turned | • Use the menu system to access the Zone 2 menu and reassign |
cannot be accessed, and test tone | on, and the surround back channels | the surround back channels to the main room |
does not play through Surround | were reassigned to multizone |
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Back Speakers | operation |
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The SIRIUS Preview Channel (001) | • SIRIUS tuner is not plugged in | • Use a SIRIUS tuner module designed for use with SIRIUS Ready home |
is silent |
| audio equipment, and plug the module into the SIRIUS Radio Jack |
| • SIRIUS tuner is not located in such | • The SIRIUS tuner module needs an unobstructed view of the |
| a way as to enable reception | southern sky, or to be within range of an SIRIUS terrestrial repeater; if |
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| necessary, purchase an extension cable from your SIRIUS Radio dealer |
| • SIRIUS signal requires a refresh | • Visit www.siriusradio.com |
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Unable to activate Program mode | • Source Selector not held for at | • The selector will light as you initially press it, and go dark as you |
on remote | least 3 seconds | hold it down. Continue to hold it and wait 3 seconds for the selector |
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| to light again |
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Remote buttons light, but AVR does | • Remote is in Zone 2 mode | • Slide the Zone Switch at the bottom of the remote to the |
not respond |
| Zone 1 position |
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Additional information on troubleshooting possible problems with your AVR 3600, or
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