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Appliance Maintenance

Although the frequency of servicing and maintenance will depend on use and the type of installation, you should have a qualified service technician perform an appliance check-up at the beginning of each heating season. See the table below for specific guidelines regarding each maintenance task.

Maintaining and Servicing Your Appliance

19

IMPORTANT

TURN OFF THE GAS BEFORE SERVICING

 

 

YOUR APPLIANCE.

 

 

 

 

 

Type of

 

 

 

 

Fireplace

 

 

 

Fireplace Maintenance Task To

Maintenance

 

Frequency

By

Be Completed

 

 

 

 

Replacing

Once annually,

Qualified

Brush away loose ember material near

Old Ember

during the

Service

the burner. Replace old ember

Material

annual check-up

Technician

material with new dime-size and -shape

 

 

 

 

pieces of Golden Ember (GE-93) and

 

 

 

 

Glowing Ember (050-721). New ember

 

 

 

 

material should be placed alternately on

 

 

 

 

top of the burner—a layer of Golden

 

 

 

 

Ember, a layer of Glowing Ember,

 

 

 

 

and so on. Save the remaining ember

 

 

 

 

material and repeat this procedure at

 

 

 

 

your next servicing. For more

 

 

 

 

information, see Placing Ember

 

 

 

 

Material in the INSTALLERS GUIDE.

 

 

 

 

Cleaning

Once annually

Qualified

Brush or vacuum the control

Burner

 

 

Service

compartment, fireplace logs, and

& Controls

 

 

Technician

burner areas surrounding the logs.

 

 

 

 

Checking

Periodically

Qualified

Make a visual check of your fireplace’s

Flame

 

 

Service

flame patterns. Make sure the flames

Patterns,

 

 

Technician/

are steady—not lifting or floating. See

Flame Height

 

 

Owner

the picture in Figure 14. The flame

 

 

 

 

sensor(DSI) or thermopile/thermocouple

 

 

 

 

(standing pilot) tips should be covered

 

 

 

 

with flame. See the picture in Figure15.

 

 

 

 

Checking

Before initial use

Qualified

Inspect the external vent cap on a

Vent System

and at least

Service

regular basis to ensure that no debris is

 

annually thereafter,

Technician/

interfering with the flow of air. Inspect

 

more frequently

Owner

venting system for proper function.

 

if

possible

 

 

 

 

 

 

Cleaning

As necessary

Homeowner

Clean as necessary, particularly after

Glass Door

 

 

 

adding new ember (flame colorant)

 

 

 

 

material. Film deposits on the inside of

 

 

 

 

the glass door should be cleaned off

 

 

 

 

using a household glass cleaner.

 

 

 

 

NOTE: DO NOT handle or attempt to

 

 

 

 

clean the door when it is hot and

 

 

 

 

DO NOT use abrasive cleaners.

 

 

 

 

 

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Heat & Glo LifeStyle AT-GRAND manual Appliance Maintenance, Maintaining and Servicing Your Appliance