Heatiator NNXT3933IL Power Outage, Manual Fireplace Shutoff, Turn off the control module

Power Outage

•If fireplace battery backup system IS installed at time of power outage, fireplace operation will not be interrupted.

•If fireplace battery backup system IS NOT installed at time of power outage, fireplace will shut off. To resume fireplace operation, install battery backup.

NOTICE: Battery polarity must be correct or module damage will occur.

Manual Fireplace Shutoff

In the unlikely event that the remote wall switch malfunc- tions and will not turn off the fireplace, call your dealer for service assistance. In the meantime, you may choose one of the following actions to turn off the fireplace:

CAUTION! Risk of burns! Fireplace surfaces are hot when operating and during cool down. Use care and wear gloves when opening the front and accessing compo- nents inside the fireplace.

Frequently Asked Questions/Troubleshooting

The fireplace may be manually shut down by one of the following methods:

Turn off the control module:

•Open or remove the decorative front to access the control module.

•Move switch to OFF (See Figure 6).

Disconnect power to the control module:

•Open or remove the decorative front to access power cord to the junction box and/or back-up batteries.

•Unplug the control module and/or remove back-up batteries.

Shut off gas to the control:

•Open or remove the decorative front and locate the gas shut-off valve to the left of the gas control.

•Rotate the valve 90 degrees to turn off gas supply.

Turn off power to the fireplace (if back-up batteries are not installed):

•Locate house circuit breaker for fireplace.

•Turn off the circuit breaker.

Symptom	Possible Cause	Corrective Action
	Batteries	Verify battery is functional and installed correctly.
Remote control will not transmit	Remote control is in Child	Disengage Child Lock mode.
	Lock mode
	Control module is not in	Ensure module switch is set to REMOTE.
	“REMOTE” mode
	Control module and remote	The control module will beep when it successfully receives a
	control are not programmed	command. If it does not beep, clear module memory and re-
Control module will not take	to each other	program wall switch.
commands from remote control
	Control module is	If red LED light comes on when power button is pressed, verify
	unplugged. In case of	that the control module is plugged in the fireplace junction box
	power outage, backup	located in the controls area. Also verify that the batteries are
	batteries are depleted or	installed in the battery pack.
	missing
Fan does not turn on when fireplace	Built in time delay	The fireplace must run for seven minutes in order for the fan
is started		to engage.
Fan does not turn off when fireplace	Built in time delay	The fan will run for twelve minutes after the fireplace is turned off.
turned off
Fireplace shuts down after extended		The fireplace will automatically shut down after nine hours of
	Built-in timer	continuous operation if it does not receive a command from
periods
		the remote.
		The fireplace cannot be turned off by remote if an external
	External wired wall switch	wired wall switch is installed and in the ON position. Turn ex-
Fireplace is on but will not shut off		ternal wall switch to OFF.
with the remote control	Remote control or control	At control module, turn off fireplace by sliding the ON/OFF/RE-
		MOTE switch to OFF. Warning! Risk of Fire! Fireplace is hot.
	module failure
		Use caution when accessing module.
		Please contact your Hearth & Home Technologies
		dealer with any questions or concerns.
		For the location of your nearest
		Hearth & Home Technologies dealer,
		please visit www.fireside.com.

Heatilator • Novus NNXT • 4055-879 • Rev. o • 2/12 57