Table A-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

2220-USB Key Provisioning file has

Provisioning file contained on the USB key

1.

Reboot the computer.

mismatch version

is not a valid version for the current ME

2.

If the error persists and system BIOS

 

firmware.

 

 

 

has been recently updated, restore

 

 

 

previous system BIOS version.

 

 

 

Otherwise, update the ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2230-General error during MEBx execution

Error occurred during MEBx execution

1.

Reboot the computer.

 

which fails into the “General” grouping.

2.

If the error persists, update to the latest

 

Status information displayed along with the

 

error provides further clarity into the failure.

 

BIOS version and ME firmware

 

MEBx handles transference of information

 

version.

 

between the system BIOS and ME

3.

If the error still persists, replace the

 

firmware.

 

 

 

system board.

 

 

 

 

2231-ME error during MEBx execution

Error occurred during MEBx execution

1.

Reboot the computer.

 

which fails into “ME” grouping.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2232-AMT error during MEBx execution

Error occurred during MEBx execution

1.

Reboot the computer.

 

which fails into “AMT” grouping.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2233-HECI error during MEBx execution

Error occurred during MEBx execution

1.

Reboot the computer.

 

which fails into “MEI or HECI” grouping.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

Invalid Electronic Serial Number

Electronic serial number is missing.

Enter the correct serial number in Computer

 

 

Setup.

 

 

 

 

80 Appendix A POST Error Messages