Interpreting POST Diagnostic Front Panel LEDs and Audible Codes

This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated with them.

WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.

NOTE: If you see flashing LEDs on a PS/2 keyboard, look for flashing LEDs on the front panel of the computer and refer to the following table to determine the front panel LED codes.

Recommended actions in the following table are listed in the order in which they should be performed.

Not all diagnostic lights and audible codes are available on all models.

Table A-2Diagnostic Front Panel LEDs and Audible Codes

Activity

Beeps

Possible Cause

Recommended Action

 

 

 

 

Green Power LED On.

None

Computer on.

None

Green Power LED flashes

None

Computer in Suspend to

every two seconds.

 

RAM mode (some models

 

 

only) or normal Suspend

 

 

mode.

None required. Press any key or move the mouse to wake the computer.

Red Power LED flashes two

2

Thermal protection

1.

Clean the air vents on the front, back, or

times, once every second,

 

activated:

 

any other vented side of the computer.

followed by a two second

 

Air flow is restricted, a fan

2.

Ensure that there is a 10.2 cm (4 in)

pause. Beeps stop after fifth

 

iteration but LEDs continue

 

may not be functioning, or

 

clearance on all vented sides of the

until problem is solved.

 

the heatsink is not

 

computer to permit the required airflow.

 

 

properly attached.

3.

Ensure that computers are not so near

 

 

 

 

 

 

 

each other that they are subject to each

 

 

 

 

other's re-circulated or preheated air.

 

 

 

4.

If the computer is within an enclosure,

 

 

 

 

ensure that there is proper intake and

 

 

 

 

exhaust ventilation for the enclosure.

 

 

 

5.

If a message appears on the screen

 

 

 

 

indicating that a fan is not working, replace

 

 

 

 

the fan.

 

 

 

6.

Ensure that the heat sink is properly

 

 

 

 

attached.

 

 

 

 

 

Red Power LED flashes three

3

Processor not installed

1.

Check to see that the processor is present.

times, once every second,

 

(not an indicator of bad

2.

Reseat the processor.

followed by a two second

 

processor).

pause. Beeps stop after fifth iteration but LEDs continue until problem is solved.

82 Appendix A POST Error Messages