Solving Software Problems
Most software problems occur as a result of the following:
●The application was not installed or configured correctly.
●There is insufficient memory available to run the application.
●There is a conflict between applications.
●Be sure that all the needed device drivers have been installed.
●If you have installed an operating system other than the
If you encounter software problems, see the applicable solutions listed in the following table.
Computer will not continue and the HP logo does not display.
Cause | Solution |
ROM issue - POST error has occurred.
Observe the beeps and LED lights on the front of the computer. See Appendix A, POST Error Messages on page 127 to determine possible causes.
See the Worldwide Limited Warranty for terms and conditions.
118 Appendix A Troubleshooting Without Diagnostics
