Mobile Mi backup and recovery

Use the instructions in this section if Mobile Mi is installed on your computer.

To protect your information, back up your files and folders. Then if the system fails, you can restore your important files from copies. You can also use the options listed in this section to restore the operating system and programs that were installed at the factory.

Backing up your information

Successful recovery after a system failure depends on whether you have completely backed up your files. You should back up your files on a regular basis to maintain up-to-date files.

You can back up important personal files and folders to the Mini Mobile Drive (select models only), to an external hard drive, or to a USB flash drive (purchased separately).

When to back up

On a regular basis

Before the system is repaired or restored

Before you add or modify hardware or software

Restoring your information

In case of system failure or instability, you can restore the operating system and programs installed at the factory.

CAUTION: The restore process reformats hard drive, completely erasing all information. All the files you have created and any software installed on the device are permanently removed. The restore process reinstalls the original operating system, software, and drivers. Software, drivers, and updates not installed with the factory image must be reinstalled using Update Manager.

The device provides the following restore options:

System Restore (installed on the device): You can use the System Restore utility to restore the original operating system and programs.

HP Mi Restore Image Creator (USB flash drive): If you are unable to boot (start up) the device, and if you are unable to use System Restore, you can use another computer to download the HP Mi Restore Image Creator utility and create a bootable USB flash drive (purchased separately). You can then use the USB flash drive to install the HP Mi recovery image and programs on your device.

Note the following before beginning the restore process:

The device must be connected to AC power during the restore process.

The restore process may take several hours to complete.

If possible, all personal files should be backed up.

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