hp photosmart 1215/1115 color printer

error messages

 

 

 

 

LCD Message

Problem

Solution

Some photos are

The printer detects that

• Press OK/Yes. The printer may not print

corrupted.

one or more files specified

the file or it may not print the file correctly.

Some files are

in the job are corrupted

OR

corrupted.

and cannot be accessed.

• Press Cancel/No to cancel the print job.

 

 

OR

Photo is too large.

The file received from the

• If you are printing from a memory card,

File is too large.

camera via infrared is too

 

large to be processed.

try saving the file from the memory card to

 

your computer, and then print the file from

 

 

Some photos are

One or more photos

your computer software. See the

missing.

specified for the job are

Onscreen User’s Guide for information

 

missing from the card.

about saving photos from your memory

 

 

card.

Photo type is not

The file specified for the

OR

supported.

job is not of a supported

• If a photo is missing, check that you have

File type is not

file type.

not accidently deleted the photo from the

supported.

 

 

memory card.

 

 

 

 

 

Some photos are not

At the beginning of the

Make sure that you have not accidently

on the card. Job was

print job or during the

deleted any photos from the memory card.

cancelled. Press OK.

print job, the printer

Print a new index page to see the index

Some photos are not

checks the photo selection

numbers associated with each photo. See

on the card. Check

and detects that some of

“printing an index page” on page 27 for

the DPOF file. Press

the specified photos are

more information.

OK.

missing or have been

 

 

deleted.

 

 

 

 

Cannot print photos.

Some files specified for the

Select another file and restart the print job.

Cannot print files.

print job have errors or

 

 

are corrupted. If there are

 

 

more than 10 errors the

 

 

printer will cancel the print

 

 

job.

 

 

 

 

File directory structure

The inserted memory card

• Use another memory card.

is corrupted.

is corrupted and cannot

OR

 

be accessed.

• Reformat the memory card using your

 

 

digital camera.

Card access error.

The printer cannot access

OR

 

the files on the memory

 

• Copy the files to your computer using your

 

card.

 

digital camera.

 

 

Card may be

The printer cannot access

 

damaged.

the memory card.

 

 

 

 

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