hp photosmart 1215/1115 color printer

LCD Message

Problem

Solution

Printer memory is full.

The printer is out of

1

Press OK/Yes.

Job was cancelled.

memory and the job has to

2

Print files one at a time.

Press OK.

be cancelled.

 

 

 

 

 

 

Paper is too long. See

The paper size is too long

1

Read the computer screen for

PC screen.

or too short to be used in

 

instructions.

Paper is too short.

the Automatic Two-Sided

2

Press Cancel/No.

See PC screen.

Printing Module.

3

Remove the Automatic Two-Sided

 

 

 

 

 

Printing Module.

 

 

4

Reinstall the rear access door.

 

 

5

Change the software settings from

 

 

 

Automatic to Manual.

 

 

6

Manually feed the paper into the printer

 

 

 

for two-sided printing.

 

 

 

Paper size mismatch.

The paper size has

Load the correct sized paper, and then press

Load correct paper

changed in the middle of

OK/Yes.

size. Press OK to

the job.

 

 

continue or press

 

 

 

CANCEL to cancel

 

 

 

the job.

 

 

 

 

 

 

Media scan failed.

The printer cannot detect

In the printer settings, override Automatic

Press OK to retry or

the size of the paper in the

paper size by selecting the appropriate

press CANCEL to

paper tray.

paper size.

cancel the job.

 

 

 

 

 

 

 

Wrong paper size.

The size of paper to be

•

Load appropriate sized paper, then press

Cropping may occur.

printed does not match the

 

OK/Yes to continue.

Press OK to continue.

specified size.

OR

Or you can CANCEL

 

•

Press Cancel/No to quit the print job.

the job.

 

 

 

 

 

 

 

Transfer was

The infrared transmission

1

Press OK/Yes.

interrupted.

of files from the infrared

2

Re-send the file.

Photo transfer was

device has been

 

 

interrupted.

interrupted.

 

 

(1210/1000)

 

 

 

 

 

 

PC data was not

The printer has not

Check that the connection cable is securely

received. Check PC

received data sent from

attached to the printer and to the computer.

connection. Press OK

the computer.

 

 

to continue.

 

 

 

 

 

 

 

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troubleshooting