HP 1400 52

Chapter 10

Get HP support

48	HP PSC 1400 All-in-One series

Contents

Page Legal Information User Guide Page Contents Get HP support Technical information Index 1 HP All-in-Oneoverview The HP All-in-Oneat a glance Control panel overview Status light overview Description Use the HP Image Zone to do more with your HP All-in-One Access the HP Image Zone software (Windows) Access the HP Image Zone software (Mac) Find more information Connection information Connect using a USB cable Use printer sharing (Windows) Use printer sharing (Mac OS X) System Preferences Sharing Services Printer Sharing View 2 Load originals and load paper Load an original Choose papers for printing and copying Recommended papers Papers to avoid Load paper Load full-sizepaper Load 10 x 15 cm (4 x 6 inch) photo paper Load envelopes, postcards, and Hagaki Load other types of paper Avoid paper jams Page 3 Use the copy features Set the copy paper type Increase copy speed or quality Make multiple copies Make a borderless copy of a photo Resize an original to fit onto letter or A4 paper Stop copying 4 Print from your computer Print from a software application Make the HP All-in-Onethe default printer Stop a print job 5 Use the scan features Scan from the control panel Adjust the preview image Stop scanning 6 Use HP Instant Share Overview Get started Send images using your computer Send images using the HP Image Zone software (Windows) 3.Click the HP Instant Share tab Address Book address userid Page Page 7 Order supplies Order paper, transparency film, or other media Order print cartridges Order other supplies Contact HP Country/Region Number for ordering 8 Maintain your HP All-in-One Clean the HP All-in-One Check the estimated ink levels Print a self-testreport Work with print cartridges Page Align the print cartridges Clean the print cartridges Clean the print cartridge contacts or around the ink nozzles Page 9 Troubleshooting information Before you call HP Support View the Readme file Setup troubleshooting Troubleshooting information Hardware setup troubleshooting My HP All-in-Onedoes not turn on Solution My USB cable is not connected The HP All-in-Onedoes not print I have an error light or message about a paper jam or a blocked carriage Software installation troubleshooting The minimum system checks screen appears Details A red X appears on the USB connect prompt I received a message that an unknown error has occurred Some of the icons are missing in the HP Solution Center or HP Image Zone Uninstall and reinstall the software To uninstall from a Windows computer, preferred method To uninstall from a Windows computer (alternate method) Uninstall 6.Launch Reinstall Operational troubleshooting Device update 10 Get HP support Get support and other information from the Internet Warranty support HP customer support Access your serial number and service ID Contact HP Call HP Korea customer support Prepare your HP All-in-Onefor shipment Hewlett-PackardLIMITED WARRANTY STATEMENT Page Page 11 Technical information System requirements Paper specifications Print specifications Copy specifications Scan specifications Physical specifications Power specifications Environmental specifications Additional specifications Environmental product stewardship program Paper use Plastics Material safety data sheets Recycling program HP inkjet supplies recycling program Regulatory notices Note à l’attention des utilisateurs Canadien/notice to users in Canada Notice to users in Australia Notice to users in Korea Page Index O order P paper Declaration of conformity (European Economic Area) Declaration of conformity