Troubleshooting information

Chapter 9

Uninstall and reinstall the software

If your installation is incomplete, or if you connected the USB cable to the computer before being prompted by the software installation screen, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One program files from your hard drive. Make sure to remove them using these instructions.

A reinstall can take from 20 to 40 minutes for both Windows and Mac computers.

To uninstall from a Windows computer, preferred method

1.Disconnect your HP All-in-One from your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software.

2.Click Start, Start Programs or All Programs (XP), Hewlett-Packard,HP PSC 1400 All-in- One series, uninstall software and follow the instructions.

3.Click No if you are asked to remove shared files.

4.Restart your computer.

5.To reinstall the software, use the HP All-in-One CD-ROM and follow the instructions provided in the Setup Guide.

6.After the software is installed, connect the HP All-in-One to your computer and press the On / Resume button. You might have to wait several minutes for all of the Plug and Play events to complete.

When the software installation is complete, the Status Monitor icon appears in the Windows system tray.

To verify that the software is properly installed, double-click the HP Solution Center icon on the desktop. If the HP Solution Center shows the key icons (Scan Picture, Scan Document, and HP Image Zone), the software has been properly installed.

To uninstall from a Windows computer (alternate method)

1.Run the HP PSC 1400 All-in-One series software Setup program from the CD-ROM.

2.Select Uninstall and follow the onscreen directions.

3.Disconnect your HP All-in-One from your computer. It is important that you disconnect your HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software.

4.Restart your computer.

5.Run the HP PSC 1400 All-in-One series software Setup program again.

6.Launch Reinstall.

7.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All-in-One.

To uninstall from a Mac computer

1.Disconnect the HP All-in-One from your Mac.

2.Double-click the Applications: HP All-in-One Software folder.

3.Double-click HP Uninstaller. Follow the onscreen instructions.

4.After the software is uninstalled, disconnect your HP All-in-One, and then restart your computer. It is important that you disconnect your HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software.

5.Insert the HP All-in-One CD-ROM into the CD-ROM drive.

6.On the desktop, open the CD-ROM and then double-click HP all-in-one installer.

7.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All-in-One.

40

HP PSC 1400 All-in-One series

Page 44
Image 44
HP 1400 Uninstall and reinstall the software, To uninstall from a Windows computer, preferred method, Launch Reinstall

1400 specifications

The HP 1400 is an innovative printing solution designed to meet the diverse needs of businesses and home offices. Renowned for its reliability and efficiency, this printer delivers high-quality prints while being user-friendly and cost-effective.

One of the standout features of the HP 1400 is its exceptional print speed. Capable of producing sharp, vibrant documents at impressive rates, it can print up to 20 pages per minute in black and white, and 15 pages per minute in color. This speed ensures that users can handle large print jobs without excessive waiting time, making it ideal for busy work environments.

In terms of print quality, the HP 1400 employs advanced laser technology that produces crisp text and vivid graphics. With a maximum print resolution of 4800 x 1200 optimized dpi, documents maintain a professional appearance, which is crucial for business presentations and marketing materials. Additionally, the HP 1400 is compatible with a variety of media types, including envelopes, labels, and cardstock, allowing users to customize their printing tasks as needed.

Connectivity options are a critical aspect of modern printing, and the HP 1400 excels in this area. It offers USB and Ethernet connections for easy integration into a networked office environment. Furthermore, HP’s wireless technology enables seamless mobile printing, allowing users to print directly from their smartphones or tablets using HP Smart app compatibility with iOS and Android devices.

User convenience is enhanced through an intuitive control panel, which features straightforward navigation buttons and an LCD display. This design simplifies the setup process and provides users with real-time status updates on print jobs, toner levels, and maintenance needs.

The HP 1400 is also designed with energy efficiency in mind. It meets ENERGY STAR standards, which means it consumes less energy during operation and in standby mode. This not only reduces operational costs but also minimizes the environmental impact of printing activities.

In terms of cost-effectiveness, the printer supports high-yield cartridges, allowing users to print more pages at a lower cost per page. This feature is particularly beneficial for businesses that require high-volume printing without breaking the budget.

Overall, the HP 1400 is a versatile and efficient printer that combines speed, quality, and user-friendly features. Its robust design and advanced technologies make it a valuable asset for any office setting, reinforcing HP's reputation as a leading provider of print solutions.