Purpose and scope

This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for the product.

This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center

(CCC)agents, support engineers, system administrators, management information systems (MIS) personnel, and end users, as appropriate.

NOTE: This STR describes drivers that are available from the product firmware and shipped on the printing-system software CD that comes with the product. This STR does not describe drivers that will become available on the Web.

The following information is included in this STR:

●Descriptions of drivers, operating systems, and system environments

●Descriptions of installing and uninstalling the printing-system software components

For information about the location of information within chapters, see the table of contents. An index is also provided in this STR.

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Chapter 1 Document and product basics

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