Maintenance and Service Guide
Page
Contents
Removal and Replacement Procedures
Product Description
Models
Model Naming Conventions HP Compaq nx9000 Notebook PCs
Key
= DVD-ROM CD-RW
HP Compaq nx9040, nx9030, and nx9020
PK349PA AB0
PK164PA AB2
PK153PA UUF
PG575ET ABF
PG569EA AKB
PG568ET UUG
Features
Product Description
Resetting the Notebook
Power Management
External Components
Front and Right-Side Components HP Pavilion ze4900
Component Function
Product Description
Component Function
Component Function
Component Function
Rear and Left-Side Components HP Compaq nx9040
Rear and Left-Side Components HP Compaq nx9040
Keyboard Components HP Pavilion ze4900
Keyboard Components HP Pavilion ze4900
Num lock key
Product Description
Enables caps lock and turns on
Top Components HP Pavilion ze4900
Top Components
Product Description
Component Function
Bottom Components
Bottom Components
Design Overview
Troubleshooting
Computer Setup
Accessing Computer Setup
File Menu
Select To Do This
Selecting from the Security Menu
Security Menu
Selecting from the Tools Menu
Tools Menu
Selecting from the Advanced Menu
Advanced Menu
Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.1-Initial Troubleshooting
Flowchart No Power Part
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
Flowchart 2.4-No Power, Part
External
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart 2.7-No Video, Part
Flowchart No Video Part
Flowchart 2.8-Nonfunctioning Docking Device if applicable
Reseat power Cord in docking Device Power outlet
Flowchart 2.9-No Operating System OS Loading
Flowchart 2.10-No OS Loading, Hard Drive, Part
Loading
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart No OS Loading Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.15-No Audio, Part
Flowchart 2.16-No Audio, Part
Flowchart 2.17-Nonfunctioning Device
Cmos
Flowchart 2.18-Nonfunctioning Keyboard
Flowchart 2.19-Nonfunctioning Pointing Device
Pointing device Not operating Properly Connect notebook
Flowchart 2.20-No Network/Modem Connection
Illustrated Parts Catalog
Serial Number Location
Illustrated Parts Catalog
Switch board
Spare Parts Notebook Major Components
Spare Part
Display assemblies
Illustrated Parts Catalog
Keyboards
Speakers Heat sink
Illustrated Parts Catalog
Processors
System boards
Hard drive guide not illustrated
Illustrated Parts Catalog
Wireless LAN antenna cables not illustrated
Wireless button boards includes cable
Diskette drive cover
Base enclosures
Illustrated Parts Catalog
Hard drives
Hard drive tray
Mini PCI communications boards
Illustrated Parts Catalog
Mini PCI compartment cover Battery packs
Memory modules
Memory module compartment cover
Mass Storage Devices
Mass Storage Devices Spare Part Number Information
Diskette drive
Power cords
Miscellaneous
Spare Parts Miscellaneous not illustrated
Description Number Logo Kit
Removal and Replacement Preliminaries
Tools Required
Service Considerations
Plastic Parts
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Workstation Precautions
Use the following grounding precautions at workstations
Grounding Equipment and Methods
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Relative Humidity Event 10% 40% 55%
Material Use Voltage Protection Level
Removal and Replacement Procedures
Serial Number
Disassembly Sequence Chart
Disassembly Sequence Chart
Section Description # of Screws Removed
Preparing the Notebook for Disassembly
Battery Pack Spare Part Number Information
Reverse the above procedure to install the battery pack
Hard Drive Spare Part Number Information
Removing the Hard Drive Bezel
Disassembling the hard drive
Replacing the Notebook Feet
Memory Module
Memory Module Spare Part Number Information
Reverse the above procedure to install a memory module
Mini PCI Communications Board
Mini PCI Communications Board Spare Part Number Information
Removing the Mini PCI Communications Compartment Cover
Removing a Mini PCI Communications Board
Keyboard Cover
Keyboard Cover Spare Part Number Information
Reverse the above procedure to install an keyboard cover
Keyboard
Keyboard Spare Part Number Information
Releasing the Keyboard
Reverse the above procedure to install the keyboard
Switch Board
Speakers
Reverse the above procedure to install the speakers
11Optical Drive
Optical Drive Spare Part Number Information
Reverse the above procedure to install the optical drive
Display Assembly
Display Assembly Spare Part Number Information
Removing the Wireless Antenna Boards
Removing the Display Assembly Screws
Reverse the above procedure to install the display assembly
Top Cover
Top Cover Spare Part Number Information
Removing the Top Cover Screws
Removing the Top Cover Screws
Reverse the above procedure to install the top cover
Heat Sink
Heat Sink Spare Part Number Information
Removing the Heat Sink
Processor
Processor Spare Part Number Information
Reverse the above procedure to install the processor
Wireless Button Board
Wireless button board Spare Part Number Information
Removing the Wireless Button Board
Diskette Drive
Diskette Drive Spare Part Number Information
Reverse the above procedure to install the diskette drive
Diskette Drive Cover
Diskette Drive Cover Spare Part Number Information
Removing the Diskette Drive Cover
System Board
System Board Spare Part Number Information
Removing the System Board Screws
Removal and Replacement Procedures
Removal and Replacement Procedures
Reverse the above procedure to install the system board
Dimensions
Stand-alone power requirements
Temperature
Relative humidity noncondensing
Maximum altitude unpressurized
Shock
Inch, SXGA+WVA, TFT Display
Inch, XGA, TFT Display
Height 28.5 cm 11.2 Width 21.3 cm Diagonal 35.8 cm 14.1
Rpm Hard Drives
Primary 6-cell, Li-Ion Battery Pack
Energy
Optional 8-cell, Li-Ion Battery Pack
DVD±RW and CD-RW Combo Drive
Applicable disk Read
Write
Center hole diameter Disk diameter
Access time
Disk thickness
Track pitch
Audio output level
DVD/CD-RW Combo Drive
Applicable disk Read Write
DVD/CD-RW Combo Drive
DVD-ROM Drive
Applicable disk
Cache buffer
Track pitch Access time
CD-ROM Drive
System DMA
Hardware DMA System Function
System Interrupts
Hardware IRQ System Function
IRQ12
System I/O Addresses
Address hex
16F Unused
VGA
System Memory Map
Size Memory Address System Function
Pin Signal
Table A-1 Audio-In Microphone
Table A-2 Audio-Out Headphone
Table A-3 Universal Serial Bus
Table A-4 Video
TV-CD
Table A-5 RJ-45 Network
Table A-6 External Monitor
Table A-7 RJ-11 Modem
Table A-8 Parallel
Table A-9 Serial
Power Cord Set Requirements
Conductor Power Cord Set
General Requirements
Conductor Power Cord Set Requirements
Country-Specific Requirements
Country Accredited Agency Applicable Note Number
Kema
Screw Listing
Color Qty Length Thread Width Black Where used
Table C-1 Phillips PM2.0×6.0 Screw
Head
Table C-1 Phillips PM2.0×6.0 Screw
Table C-1 Phillips PM2.0×6.0 Screw
Table C-1 Phillips PM2.0×6.0 Screw
Color Qty Length Thread Width Silver Head Where used
Table C-3 Phillips PM2.0×4.0 Screw
Table C-3 Phillips PM2.0×4.0 Screw
Table C-3 Phillips PM2.0×4.0 Screw
Table C-3 Phillips PM2.0×4.0 Screw
Color Qty Length Thread Width Silver Where used
Table C-4 Silver Phillips PM2.0×3.0 Screw
Table C-4 Black Phillips PM2.0×3.0 Screw
Table C-5 Phillips PM2.0×8.0 Screw
Table C-5 Phillips PM2.0×8.0 Screw
Table C-6 Phillips PM2.0×5.0 Screw
Table C-7 Phillips PM1.5×5.0 Screw
Table C-8 Phillips PM2.0×9.0 Screw
Table C-9 Hex HM5.0×9.0 Screwlock
Table C-9 Hex HM5.0×9.0 Screwlock
Color Qty Length Thread Width Silver 12.0 mm Where used
Table C-10 Phillips PM1.5×12.0 Screw
Index
Index
Index-3
Index-4
Index-5
Index-6
Index-7
