Call Center:

Repair Center:

Repair Center:

Symptom

Suggestions

Likely Causes

Comments

Serial/Parallel/USB

 

 

 

General problems.

Check connections.

Motherboard.

 

 

Restart notebook.

 

 

 

Use troubleshooters in

 

 

 

Windows Help.

 

 

 

Check settings in Control

 

 

 

Panel.

 

 

 

Check port settings in Device

 

 

 

Manager.

 

 

 

Test ports with e-Diagtools

 

 

 

diagnostics.

 

 

 

For USB: contact device

 

 

 

vendor and HP Notebook

 

 

 

Web site (see page vii) for

 

 

 

latest USB drivers.

 

 

 

For USB: if the device is

 

 

 

powered by the USB port,

 

 

 

try the other port.

 

 

Modem

 

 

 

General problems.

Check settings in Control

Motherboard.

 

 

Panel.

 

 

 

Open hardware Device

 

 

 

Manager. If modem is

 

 

 

disabled, try to enable. If

 

 

 

modem has a conflict, try

 

 

 

disabling another device.

 

 

 

Use analog telephone line

 

 

 

(2, 3, or 4 wires), not PBX or

 

 

 

digital line. In a hotel, ask for

 

 

 

data line.

 

 

 

Try disabling error correction

 

 

 

and data compression.

 

 

 

Test modem with e-Diagtools

 

 

 

diagnostics.

 

 

3-14 Troubleshooting and Diagnostics

Service Manual

Page 149
Image 149
HP 2143EA, 2500, 2186AF, 2183AF, 2182AT, 2182AF, 2180EA, 2180AF, 2180CA, 2179AF, 2178EA, 2178CL, 2178AF, 2177AF, 2176RS, 2175EU Modem

2547EA, 2552AI, 2541AH, 2543AH, 2561AI specifications

The HP 2115AP, 2106AP, 2105AP, 2143EA, and 2143AC are noteworthy printers that cater to a variety of printing needs, combining advanced technologies with user-friendly features. These models are particularly suited for small businesses and home offices, offering reliable performance and impressive print quality.

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