Introduction

This manual provides reference information for servicing the HP Pavilion ze5300, ze5200, ze4300, ze4200, and ze4100 Notebook PCs, HP nx9010, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. These notebook models use technology code KE. It is for use by authorized service personnel while installing, servicing, and repairing these products.

The manual is designed as a self-paced guide that will train you to install, configure, and repair these notebooks. The manual is self-contained, so you can follow it even without having equipment available.

The following table lists other sources of information about the notebook computers and related products.

 

Source

 

 

Address or Number

 

Comments

 

HP Notebook Web site

 

 

http://www.hp.com/notebooks

 

 

 

Compaq Notebook

 

 

http://welcome.hp.com/country/us/eng/prodserv/

 

 

 

Web site

 

 

notebooks_tabletpcs.html

 

 

 

HP Business Support

 

 

http://www.hp.com/go/bizsupport

 

 

 

Web site

 

 

 

 

 

 

Compaq Business Support

 

 

http://www.compaq.com/support

 

 

 

Web site

 

 

 

 

 

 

HP Asia Pacific Channel

 

 

http://www.hp.com.au/

 

Restricted to DPSP

 

Support Centre for DPSP

 

 

 

 

Partners only.

 

Partners

 

 

 

 

 

 

America Online

 

Keyword: HP

 

Call (800) 827-6364 for

 

 

 

 

 

 

membership within the US.

 

CompuServe

 

 

GO HP

 

Call (800) 524-3388 for

 

 

 

 

 

 

membership within the US.

 

HP Support Assist

 

(800) 457-1762

 

US and Canada.

 

CD-ROM

 

 

 

 

 

 

 

 

(801) 431-1587

 

Outside US and Canada.

 

Microsoft Windows manual

 

 

 

 

Information about Windows

 

 

 

 

 

 

operating system.

 

Microsoft Web site

 

 

http://www.microsoft.com/

 

Information and updates for

 

 

 

 

 

 

Windows operating

 

 

 

 

 

 

systems.

Service Manual

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