HP 2882AP, 2899AP Is an External Device Not Working?, Are You Using All Available Documentation?

266551-003.book Page 5 Thursday, February 20, 2003 11:33 AM

Troubleshooting

Is an External Device Not Working?

If an external device does not function as expected:

■Turn on the device as instructed in the device documentation. Some devices, such as external monitors, printers, and devices connected to the parallel connector, must be turned on before the notebook is turned on.

■Verify that:

❏All device connections are secure.

❏The device is receiving electrical power.

❏The correct device drivers are installed.

■Install the latest available system ROM. For instructions, refer on the Documentation Library CD to the Software Guide, “Software Updates and Restorations” section.

Are You Using All Available Documentation?

To access the current procedures for using the hardware and software on your notebook:

■Refer in this guide to Chapter 2 for information about using the Documentation Library CD. The CD provides information about Compaq hardware and software and about connecting or installing optional devices or software.

■Refer to the Windows Help files for information about the operating system. To access Windows Help files, select Start > Help. For more information, which is available in limited languages, visit the Microsoft Web site at:

http://www.microsoft.com

■Refer to the Help files within most applications and utilities for information about using a specific application or utility. To access these Help files, open the software, then select the Help option. The Help option is often a button or menu item that is labeled “Help” or identified with a question mark icon.

Getting Started 3–5