Status Lights

When the product is turned on, the on button light will be lit. When the product is processing a job, the on light will be blinking. Additional blinking lights signal errors that you can resolve. See below to learn about blinking lights and what to do.

Behavior

On light is blinking fast + Attention light is blinking fast

On light is blinking fast + both cartridge lights are blinking fast + Attention light is on

Both cartridges lights are blinking fast + Attention light is on

One or both cartridge lights are on

One or both cartridge lights are blinking

All lights are fast blinking

Solution

The output tray is closed, there is no paper, or there is a paper jam.

Prepare the trays, correctly Load media, or Clear a paper jam. Then select OK on the printer display to continue.

The cartridge door is open.

Close cartridge door. See Prepare the trays for more information.

The carriage is obstructed.

Open cartridge door and move the carriage to the right to clear the obstruction. Then select OK on the printer display to continue. See Clear the print carriage for more information.

The indicated cartridge is low on ink.

Replace the cartridge when print quality is no longer acceptable.

Cartridges still have the tape on, are not installed, incompatible or defective.

Remove the pink tape if still on the cartridges. Insert cartridges if missing or insert compatible cartridges. See Identify a defective cartridge to identify if only one cartridge is a defective

The printer is in an error state.

To exit the error state, reset the product.

1.Turn off the product.

2.Unplug the power cord.

3.Wait a minute, then plug the power cord back in.

4.Turn on the product.

Get to know the HP Printer

Status Lights

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HP 3000 J310A CH393A#B1H manual Status Lights, Behavior