HP support, If you have a problem, follow these steps | HP J310

•Learn how to change from a USB to wireless connection. Click here to go online for more information.

•Learn how to work with your firewall and anti-virus programs during printer setup. Click here to go online for more information.

HP support

•Register the product

•Support process

•HP support by phone

•Additional warranty options

Register the product

By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at http://www.register.hp.com.

Support process

If you have a problem, follow these steps:

1.Check the documentation that came with the product.

2.Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date product information and expert assistance and includes the following features:

•Fast access to qualified online support specialists

•Software and driver updates for the product

•Valuable product and troubleshooting information for common problems

•Proactive product updates, support alerts, and HP newsgrams that are available when you register the product

3.Call HP support. Support options and availability vary by product, country/region, and language.

HP support by phone

Phone support options and availability vary by product, country/region, and language. This section contains the following topics:

•Phone support period

•Placing a call

•Support phone numbers

•After the phone support period

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.

HP support

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Solve a problem

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HP 3000 J310A CH393A#B1H manual HP support, If you have a problem, follow these steps

Contents

HP Deskjet 3000 J310 series Page Contents Contents How Do I? Chapter Printer parts Get to know the HP Printer Wireless Control panel features Behavior Status Lights Wireless Status Light Print documents PrintTo print from a software application To print a photo on photo paper Print photos To print envelopes Print envelopes Cartridge tips Quick FormsTips for print success On Paper/Quality tab select a Plain paper type Printer settings tips Print using the maximum dpiHP HP Deskjet 3000 J310 series HP Deskjet 3000 J310 series Media drop-down list, click Photo Paper, Best Quality To print in Maximum dpi mode HP Advanced Photo Paper Paper basicsRecommended papers for printing ColorLok HP Printing Paper HP Brochure Paper or HP Superior Inkjet PaperHP Premium Presentation Paper or HP Professional Paper HP Bright White Inkjet Paper Load full-size paper a. Raise the input tray Load media Slide paper-width guide to the left Load small-size paper Slide paper-width guide to the left Load envelopes Paper basics Check the estimated ink levels Work with cartridgesTo check the ink levels from the Printer Software Locate the cartridge number in the Printer Software Order ink suppliesChoose the right cartridges Locate the cartridge number on the printer To replace the cartridges Replace the cartridges Work with cartridges Cartridge warranty information Use single-cartridge mode Work with cartridges Use Push Button PBC method To connect the HP Printer using WiFi Protected Setup WPSConnectivity Add the HP Printer to a network To connect the product with the USB cable To connect the product To enable printer sharing on a Windows computer Tips for setting up and using a networked printer Connectivity To align the cartridges from the Printer Software Solve a problemTo print a diagnostics Improve print quality To clean the cartridges automatically Output tray Clear a paper jamTo clear a paper jam Input tray Prevent paper jams Inside of printer To verify that the product is not paused or offline To verify that the product is set as the default printerSelect Set as Default Printer Unable to print Windows Vista Click Manage, and then click Services and ApplicationsTo restart the print spooler Windows Identify a defective cartridge Clear the print carriageTo clear the print queue Close cartridge door Prepare the traysNetworking Open output tray HP support If you have a problem, follow these steps Additional warranty options Hewlett-Packard Company notices Technical information Paper size Environmental product stewardship program HP inkjet supplies recycling program Chemical Substances Regulatory notices FCC statement Technical information Declaration of Conformity European Union Regulatory Notice Exposure to radio frequency radiation Products with 2.4-GHz wireless LAN devices France Italia Index Index