Inside of printer, Prevent paper jams | HP 3000 J310A CH393A#B1H

Chapter 7

Inside of printer

•If the paper jam is located inside the printer, open the cleanout door located on the bottom of the printer. Press tabs on both sides of the cleanout door.

•Remove jammed paper.

•Close the cleanout door. Gently push the door towards the printer until both latches snap into place.

3.Press the OK button on the control panel to continue the current job.

If the above solutions do not resolve the problem, click here for more online troubleshooting.

Solve a problem

Prevent paper jams

•Do not overfill the input tray.

•Remove printed papers from the output tray frequently.

•Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.

•Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type.

•Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray.

•Do not force paper too far forward in the input tray.

If the above solutions do not resolve the problem, click here for more online troubleshooting.

36 Solve a problem

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HP 3000 J310A CH393A#B1H manual Inside of printer, Prevent paper jams

Contents

HP Deskjet 3000 J310 series Page Contents Contents How Do I? Chapter Get to know the HP Printer Printer parts Control panel features Wireless Status Lights Behavior Wireless Status Light To print from a software application PrintPrint documents Print photos To print a photo on photo paper Print envelopes To print envelopes On Paper/Quality tab select a Plain paper type Quick FormsTips for print success Cartridge tips HP HP Deskjet 3000 J310 series HP Deskjet 3000 J310 series Print using the maximum dpiPrinter settings tips To print in Maximum dpi mode Media drop-down list, click Photo Paper, Best Quality ColorLok Paper basicsRecommended papers for printing HP Advanced Photo Paper HP Bright White Inkjet Paper HP Brochure Paper or HP Superior Inkjet PaperHP Premium Presentation Paper or HP Professional Paper HP Printing Paper Load media Load full-size paper a. Raise the input tray Slide paper-width guide to the left Load small-size paper Slide paper-width guide to the left Load envelopes Paper basics To check the ink levels from the Printer Software Work with cartridgesCheck the estimated ink levels Locate the cartridge number on the printer Order ink suppliesChoose the right cartridges Locate the cartridge number in the Printer Software Replace the cartridges To replace the cartridges Work with cartridges Use single-cartridge mode Cartridge warranty information Work with cartridges Add the HP Printer to a network To connect the HP Printer using WiFi Protected Setup WPSConnectivity Use Push Button PBC method To connect the product To connect the product with the USB cable Tips for setting up and using a networked printer To enable printer sharing on a Windows computer Connectivity Improve print quality Solve a problemTo print a diagnostics To align the cartridges from the Printer Software To clean the cartridges automatically Input tray Clear a paper jamTo clear a paper jam Output tray Inside of printer Prevent paper jams Unable to print To verify that the product is set as the default printerSelect Set as Default Printer To verify that the product is not paused or offline Windows Click Manage, and then click Services and ApplicationsTo restart the print spooler Windows Vista To clear the print queue Clear the print carriageIdentify a defective cartridge Open output tray Prepare the traysNetworking Close cartridge door If you have a problem, follow these steps HP support Additional warranty options Technical information Hewlett-Packard Company notices Paper size Environmental product stewardship program HP inkjet supplies recycling program Chemical Substances Regulatory notices FCC statement Technical information Declaration of Conformity European Union Regulatory Notice Exposure to radio frequency radiation Products with 2.4-GHz wireless LAN devices France Italia Index Index