Battery pack run time is shorter than expected | HP 320399-002

Problems and Solutions

Battery pack run time is shorter than expected

Review the information in your model-specific documentation regarding:

■Battery conservation settings and procedures.

■Battery storage environments and procedures.

■Notebook operating environment specifications.

Standby cannot be initiated

Review the information in your model-specific documentation regarding:

■How drive media, such as diskettes, CDs, or DVDs, affect Standby.

■How infrared affects Standby.

Troubleshooting

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HP 320399-002 manual Battery pack run time is shorter than expected, Standby cannot be initiated

Contents

Troubleshooting Page Contents Contents Troubleshooting Index Help Is Available Is the Notebook Turned On? Is the Notebook Receiving Adequate Power? Is the System Unresponsive? Is the Notebook Overheated? Is an External Device Not Working? Is Software Functioning Abnormally? Help Is Available Help from Documentation Help from Your Notebook For help specific to your notebook Help from the World Wide Web Preparing to Call Customer Support Help by Telephone Accessing Customer Support Telephone Numbers Help from a Service Provider Problems and Solutions Sound does not record Audio ProblemsSound is not audible Battery and Power Problems Indicators are displaying a low-battery condition Battery pack is warm after charging Battery pack does not charge Battery pack charge displays seem inaccurate Standby cannot be initiated Battery pack run time is shorter than expected Hibernation cannot be initiated CD or DVD drive is not recognized by the system CD or DVD Problems No alert sounds when a CD or DVD drive is inserted DVD play is erratic DVD movie does not fill the screen Standby or Hibernation affects CD or DVD play DVD region error code is displayed Digital memory alerts are not audible Digital Memory Card or Memory Stick problems Problems and Solutions Display is blank Display Problems Characters are dim or difficult to read Desktop icons are too large or too small FireWire connector has only 4 pins FireWire Ieee 1394 ProblemsFireWire device does not work Game sounds are erratic Game ProblemsGame frequently stops responding or locks up Primary hard drive is not recognized Hard Drive ProblemsPrimary hard drive cannot be accessed Secondary hard drive is not recognized Infrared link cannot be established Infrared Communication Problems Standby is preventing infrared transmission Internet buttons do not respond Internet Problems Letter keys are typing numbers Keyboard and Pointing Device ProblemsAssorted keys are typing incorrect characters Pointer moves erratically as you type Keypad does not workHotkeys do not work on an external keyboard Pointer drifts External mouse does not work Pointing stick does not workTouchPad does not work USB keyboard or pointing device does not work PS/2 scroll mouse does not work New memory module affects startup Memory ProblemsInsufficient memory message is displayed New memory module does not increase memory Modem does not dial correctly Modem ProblemsNo dial tone is audible Modem sounds are not audible Modem dials correctly but does not connect Modem loses connection Modem does not connect at highest speedCharacters are garbled or transfer rates are slow Message reports excessive line current Fax transmissions do not work Connection occurs, but network seems inactive Network Problems Network connection is slow Some network resources are not available PC Card does not work and alerts are not audible PC Card problemsPC Card alerts are not audible PC Card modem is not working Network PC Card stops communicating Television is blank Television problemsVideo jack has 7 pins Temperature Problems USB device does not work during startup USB ProblemsUSB device does not work Wireless LAN Wlan Device Problems Connection breaks after 3 minutes Rate indication in the Connection Status fluctuates Throughput and connection range vary Index Index DVD Index-4 See also Internet monitor, external Index-6 Index-7 USB